Risk and Compliance Manager

About Ortho Arizona

Ortho Arizona is one of Arizona’s largest privately owned and most comprehensive orthopedic practices, with more than 75 providers across 30 locations, 2 ambulatory surgical centers, and in‑house MRI capabilities. We are committed to best‑in‑class patient care, pioneering research and technology, and rewarding and recognizing our employees.

The Risk and Compliance Manager is responsible for managing Ortho Arizona’s risk management and compliance programs. This leadership role ensures high‑quality services to our patients while minimizing risks, improving operational processes, and maintaining compliance with relevant industry regulations and standards.

• Lead the risk management framework, including identifying, assessing, and mitigating risks across all areas of operations.
• Establish a risk management process for identifying, analyzing, and prioritizing risks, and develop appropriate mitigation strategies.
• Develop and implement risk assessments, business continuity planning, and crisis management protocols.
• Provide regular reports to executive leadership on risk exposure, status of mitigation efforts, and any emerging risks.
• Foster a culture of proactive risk identification and management within all teams and departments.
• Develop and execute strategies to improve organizational quality standards and reduce risk exposure.
• Create and deliver regular reports on risk assessments, mitigation strategies, and compliance.

• Ensure the organization’s quality and risk management practices comply with industry regulations, standards, and internal policies (e.g., HIPAA, OSHA).
• Stay updated on changes in relevant regulations and ensure compliance with applicable federal, state, and local laws.
• Manage internal and external audits to verify compliance and ensure all corrective actions are properly addressed.
• Serve as the point of contact for regulatory agencies and maintain relationships with external auditors or certifying bodies.
• Investigate incidents, customer complaints, and non‑conformances to identify root causes.
• Lead failure analysis and problem‑solving initiatives using methodologies such as root cause analysis and failure mode effects analysis.
• Evaluate guidelines for risk management and compliance.
• Perform all other duties as assigned.

• Bachelor’s degree in Business Administration, Engineering, Healthcare, or a related field.
• At least 5 years of experience in healthcare risk management/regulatory compliance.
• Experience in private or group practice is preferred.
• Physical audits are a key component of this role – must reside in the greater Phoenix metropolitan area.

• Master’s degree in Business Administration, Healthcare Administration, or equivalent experience.
• Professional certifications such as Certified Risk Management Professional (CRMP) or other relevant certifications are highly desirable.
• 4 years of management experience.

• Expertise in conducting risk assessments and developing risk mitigation strategies.
• Exceptional problem‑solving and decision‑making skills.
• Excellent leadership and team management abilities with a focus on continuous improvement.
• Ability to analyze complex data and present findings to senior leadership.
• Strong communication, interpersonal, and negotiation skills.
• Always maintain a professional appearance and demeanor.
• Proficiency with quality management software, data analysis tools, and MS Office Suite (Excel, PowerPoint, Word).
• Detail‑oriented with a focus on accuracy and compliance.
• Ability to work in a fast‑paced environment and manage multiple priorities.
• Strong business acumen and a results‑driven mindset.
• High level of integrity and ethical standards.

• Robust paid time off package, including sick time, holidays, and paid time off.
• Medical with multiple plan options.
• Health Savings Account with company contributions.
• Dental and Vision insurance.
• 401(k).
• Pet Discount Plan.
• protection and legal assistance.