Assessment Specialist

Assessment Specialist – Lifepoint Health®

The Assessment Specialist is responsible for receiving inquiry calls and assisting callers with scheduling a face‑to‑face assessment or triage to the appropriate community referral. The role ensures that patients receive an assessment by a qualified mental health professional, screens for medical and behavioral emergency conditions, and performs a comprehensive assessment and quality therapeutic care for patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders.

The specialist coordinates with the clinical team/on‑call physician to ensure these needs are met at the facility or other appropriate community providers, interprets treatment to patients and families to reduce fear and other attitudes obstructing acceptance of care, and completes the administrative processes of admission and precertification of care with external payers as necessary. The assessment specialist reports to the assessment manager/supervisor.

• Facilitates response to a request for services, including the initial response, assessment, referral process, designation of appropriate level of care, admission into services, and appropriate follow‑up activity.
• Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs, and provides information to MD for LOC determination.
• Demonstrates excellent customer‑service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner.
• Possesses clear knowledge of Emergency Detention paperwork and processes and EMTALA.
• Maintains all preadmission and admission paperwork with accuracy and completes all pre‑certification with insurance companies.

• FLSA Status:
  Non‑Exempt
• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred; must have strong clinical assessment skills.

Education: Associate's Degree in Nursing required or Master's degree in Social Work/Counseling required.

License: Current clinical, social work, or RN license as required by state regulations.

Certifications: CPR and De‑escalation certification required or obtain within 30 days of hire.

Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people and want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

• Entry level

• Part‑time

• Education and Training

• Hospitals and Health Care

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