Assistant Operational Support - Phoenix, Arizona
Listed on 2026-03-03
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Entertainment & Gaming
Customer Service Rep
Job Description
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK
For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.
OurCommitment to Safety
At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct.
Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at .
Onsite - Varsity Spirit Office / Warehouse
Location DetailsGilbert, Arizona 260 S. McQueen Road
Work Hours- Standard in season working hours are Mon-Fri from 8am-4:30pm.
- Off season working hours are Mon-Fri from 8am-6:30pm.
- Availability to work weekend & off-hour events is required.
- Event travel and attendance at staff meetings & trainings is required. Event travel will include overnight stays for events.
- As part of the event operations team during the event season which runs from October thru April, this role is expected to be available to work 2-3 weekends per month.
The Assistant Operational Support is an important member of our Varsity All Star Operations Team, providing support to all the operational members of this department and executing additional job functions. This person should be a self starter, extremely organized, able to multi-task, and project oriented.
The Assistant Operational Support will represent Varsity Brands by demonstration of company core values in driving the highest ethical standards of conduct in all business activities.
What You Will DoPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Assist and work closely with the warehouse manager.
- Assist Logistics Coordinators with inventory, transportation and supply chain processes.
- Assist Event Coordinators with the organization of event details.
- Assist Event Planners as they work with Event Coordinators.
- Assist Production Coordinators with event preparation and equipment management.
- Assist Logistics Coordinators with inventory, transportation, supply chain processes.
- Assist Registration with customer service and data entry.
- General clerical work and office management tasks.
- Serve in various support roles at events.
- Assist and/or lead Set up and Breakdown at events.
- Excellent organizational skills with the ability to handle multiple tasks simultaneously.
- Ability to work independently and collaboratively as part of a team.
- Ability to problem solve under pressure.
- Familiarity with productivity tools such as Microsoft Office Suites.
- High level of customer service acumen.
- Exceptional communication and interpersonal abilities to interact with various stakeholders.
- Bachelor’s degree in business or related field or equivalent work experience is preferred.
- Prior experience in cheer/dance industry a plus.
This job operates in a professional office, warehouse, and event environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is…
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