Ranger
Listed on 2026-03-09
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Customer Service/HelpDesk
Customer Service Rep, Recreation & Leisure
Job Overview
The ranger is responsible for controlling and maintaining the pace of play and ensuring guests have what is needed to maintain an even flow on the golf course. Responsibilities encompass maintaining cleanliness, adhering to safety protocols, and delivering exceptional customer service while maintaining a fun, friendly, and inviting guest experience at the golf course.
Responsibilities- Provide a welcoming first contact with each guest and ensure an enjoyable experience
- Provide information regarding the course, play time, and other golf rules and cart conditions for the day
- Assist in maintaining golf course conditions by promoting the use of divot repair sand, ball marks, and bunkers being raked
- Move around the course in reverse order, hole 18 to hole 1, for safety reasons
- Ensure no outside coolers are brought on the course, as well as glass bottles
- Maintain communication with the Pro Shop in relation to players, the course, or other factors that would affect smooth operation
- Keep all working areas attractive, neat, and clean and free of trash
- Assist other positions as needed to ensure complete guest satisfaction
- Excellent customer service and communication skills
- Ability to deal with difficult people or situations in a positive and diplomatic manner.
- Must be safety conscious and knowledgeable about the game of golf
- Ability to stand for extended periods of time in a fast-paced environment
- Ability to work flexible schedules, including weekends and holidays as needed
- Attention to detail and ability to multitask
- Willingness to learn and follow instructions from management
Thompson Golf Group owns and manages 7 courses throughout Arizona, Minnesota & Texas. We are proud to have a wide range of benefits and perks available to our employees. Some benefits include:
- Medical (Aetna)/Dental (Delta Dental)/Vision (Eye Med) Coverage
- Employee/Spouse/Child Life Insurance, Long-Term Disability, and Accident Insurance
- HSA option
- 401(k) with company match after 1 year of employment
- Paid Vacation and Holiday Pay for 7 holidays.
All Team Members:
- Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course
- Team Member Referral Program and more!
- Paid Sick Time
Thompson Golf Group and its management companies are committed to workforce diversity, fostering equity, and advancing a culture of inclusion. We know that bringing diverse backgrounds, cultures, and perspectives together drives innovation that helps us to solve today’s business and social challenges. A diverse, equitable, and inclusive work environment respects the unique characteristics, skills, and experiences of all employees. As a company, it is our responsibility to provide a workplace free of discrimination, harassment, bullying, retaliation, and inappropriate conduct.
TGGValues – Check them out, they’re DOPE
- Do the right thing - Think of others & be trustworthy
- Own it - Take pride in what we do & be personally responsible
- Passion for progress - Improving always in all ways & People pursuing growth
- Embracing the experience - Insist on having fun & being present
Welcome to The Thompson Golf Group. We are a family owned company that began in Minnesota in 1999. We have an ownership and management branch (Thompson Golf Management). We currently own & operate or manage multiple properties located throughout the Arizona, Minnesota, and Texas. At Thompson Golf Group our goal is to provide the best experience possible to both our customers and our employees.
We want to make sure we are providing services as good as our surfaces.
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