Compliance Coordinator

Description

As the Compliance Coordinator, you will be responsible for regularly touring the neighborhood’s street-by-street to inspect, document, photograph and issue all violations within the community. The position is based out of our Gilbert Corporate office and involves regular travel to the community in Maricopa.

This position requires the use of a personal vehicle for business travel which is eligible for company mileage reimbursement at the current IRS approved rates.

$20.50 per hour. First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

• Inspect, research, and document exterior modification projects throughout the residential community for conformity with prior written approvals and/or denied projects.
• Investigate and document unauthorized architectural modifications including processing homeowner notifications.
• Verify all exterior modification projects are completed as submitted and/or removed per the Architectural Committee directives.
• Monitor the community and issue violations to ensure residents are adhering to the maintenance requirements per governing documents.
• Process all parking violations for parking enforcement; reports are provided by a third‑party company.
• Investigate and process parking variances in a timely manner.
• Compliance is on a 21‑day rotation; manage rotation to ensure escalation is completed in a timely manner.
• Inspect all common areas, including all three parks on a weekly basis to ensure the common area amenities are being maintained and no work orders need to be issued.
• Resale inspections as needed.
• Prework: check for modifications if any, open violations, check Zillow or online listing to review the backyard of the lot for any structures or unapproved modifications.
• Process violations, email homeowner list of violations for escrow, complete disclosure via Welcome link.
• Research and understand city, county, and municipal code requirements that impact community guidelines.
• Maintain up‑to‑date and organized records of inspection reports, violations, and other compliance‑related data.
• Participate in meetings and work groups to maintain knowledge of new developments, policies, and guidelines.
• Office duties include: upload violations into software, review/add notes, process violations to be emailed/mailed, respond to resident inquiries via email and telephone.
• Smartwebs: homeowners can respond through the software; respond in a timely manner to address homeowner responses.

• Exceptional interpersonal skills, enabling the ability to build strong relationships with colleagues, clients, and community members.
• Excellent technology skills, including proficiency in Microsoft Office Suite and the ability to quickly learn new software and tools as needed.
• Strong attention to detail and ability to spot violations or discrepancies.
• Strong problem‑solving and critical‑thinking skills to identify and address compliance issues.
• Able to work both independently and in a team environment.
• Ability to use a personal vehicle for business travel (eligible for mileage reimbursement).

• Previous experience in compliance monitoring, property management, or related field (highly preferred).

• Able to survey properties on foot as needed.
• Able to work in various weather conditions (heat, cold, rain, wind, etc.).
• Must have a valid driver’s license.

Corporate Office, 161 E Rivulon Blvd Gilbert, AZ 85297;
Supporting Rancho El Dorado in Maricopa, AZ.

Monday – Friday, 8 hours per day. Regular travel to the community in Maricopa for compliance tours; the remainder of the day is spent at our Gilbert Corporate location.

Regular use of personal vehicle is required. Eligible for mileage reimbursement at…