Kennel Assistant - Specialty and ER

Overview

Position Summary The Kennel Assistant plays a vital role in supporting gold-standard patient care at PSVSE by ensuring all hospitalized and visiting pets have a clean, safe, and compassionate environment. This entry-level position focuses on patient comfort, hospital cleanliness, and supporting the medical team through daily cleaning, restocking, and animal handling tasks.

• Foster a culture built on PSVSE’s core values:
  Compassion, Inclusion, Accountability, Innovation, and Gold-Standard Patient Care
• Clean and disinfect kennels, runs, treatment areas, and exam rooms following hospital sanitation protocols
• Provide clean bedding, fresh water, and comfort items for each patient
• Assist with walking dogs and helping with patient movement as requested by the medical team
• Support patient care by maintaining laundry, keeping treatment and ICU areas stocked, and ensuring supplies are readily available
• Monitor patient comfort and alert technicians or veterinarians to any concerns regarding behavior, appetite, or elimination
• Maintain organization and cleanliness in all animal care, treatment, and back-of-house areas
• Notify Inventory Manager when supplies run low and assist with simple maintenance tasks when needed
• Support a hospital environment that promotes teamwork, inclusion, and compassionate care
• Follow all hospital policies, safety guidelines, and animal handling procedures
• Perform other duties as assigned to support overall patient care and hospital operation

• Experience in animal care or customer service preferred, but not required — we train!

• High School Diploma or GED preferred

• Basic written and verbal communication skills
• Compassion, empathy, and a patient-centered mindset
• Ability to handle dogs and cats of all sizes safely and calmly
• Strong attention to detail and ability to follow protocols
• Good organizational and time-management skills
• Ability to work well in a fast-paced, collaborative environment
• Accountability and reliability in completing assigned tasks
• Willingness to learn, take direction, and support medical staff
• Ability to maintain confidentiality and handle sensitive information discreetly

• Regular walking, standing, bending, lifting, and repetitive motions
• Exposure to animals, cleaning agents, noise, and hospital environments
• Must be able to lift 30 lbs unassisted; 50 lbs with assistance
• Must be able to work flexible hours, including evenings, weekends, and holidays as needed

Compensation Range: $17 USD - $19 USD