IT System Administration; Journey | WCCW

Overview

IT System Administration - Journey

Full Time | Permanent

Location:
Washington Corrections Center for Women | Gig Harbor, WA

Salary Range: $88,332 - $118,800 Annually

This position requires the candidate of choice to work in-facility for each shift.

Are you an experienced IT professional ready to make a meaningful impact in public service? Join the Washington Corrections Center for Women (WCCW) as an IT System Administrator – Journey
, where your technical expertise will directly support the Washington State Department of Corrections’ mission to improve public safety by positively changing lives.

In this role, you’ll play a key part in supporting DOC’s strategic goals by delivering exceptional IT customer service across multiple divisions, while identifying, designing, and implementing process improvements that enhance efficiency and performance.

As the IT System Administrator – Journey, you’ll work in a dynamic environment that requires adaptability and problem-solving skills. You’ll manage and support a variety of complex networks, including the Incarcerated Individual Services Network, Off-State Network (OSNC/OSNE/OSNL/OSNS), Health Services Network (HSN), and Security Electronics Network (SEN).

The ideal candidate will bring strong technical expertise, a collaborative mindset, and the ability to manage large-scale IT projects across major facilities and field sites. You’ll partner with DOC staff, vendors, and incarcerated individuals to ensure reliable, secure, and efficient technology services statewide.

If you’re passionate about leveraging technology to support critical operations and contribute to a safer, more connected community — we invite you to apply today!

• High school diploma or equivalent
• AND
• Four (4) years of IT related training and experience
• Four (4) years of Information Technology experience in an enterprise environment
• OR
• Two (2) years in an IT System Administration – Entry within the last 6 years
• OR
• Two (2) years in an IT Customer Support - Journey position within the last 6 years
• AND
• Associate’s degree in computer science or related field
• Two (2) years of IT related training and experience
• Four (4) years of Information Technology experience in an enterprise environment
• OR
• Two (2) years in an IT System Administration – Entry within the last 6 years
• OR
• Two (2) years in an IT Customer Support - Journey position within the last 6 years
• OR
• Bachelor’s degree or higher in Computer Science or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent
• AND
• Four (4) years of Information Technology experience in an enterprise environment
• OR
• Two (2) years in an IT System Administration – Entry within the last 6 years
• OR
• Two (2) years in an IT Customer Support - Journey position within the last 6 years
• OR
• In addition to the above qualifications, the below knowledge, skills and abilities are required:

• 4 years of experience repairing, diagnosing, and troubleshooting Network Operating Systems, software, and hardware on physical and virtual servers
• 4 years of experience using server diagnostic tools in the repair of server hardware and software
• 4 years of experience in installing, testing, and configuring Microsoft Windows workstations
• 4 years of experience creating and modifying Active Directory groups for administrative access to network shares and printer queues
• Must have a valid license to drive in Washington State and have ability to drive vehicles ranging from passenger sedans, station wagons, pickups and cargo vans (up to 1-ton)

• Microsoft Certified Solutions Associate:
  Windows Server 2019
• Microsoft Certified Solutions Associate:
  Windows 10/11
• Certified CompTIA A+
• 2 years of experience repairing and diagnosing telephony technology (e.g., PBX, VOIP)
• 2 years of experience repairing and diagnosing mobile technology (e.g., smart phones, air cards, hot spot, GPS)
• 2 years of experience using an IT Service Management system
• 2 years of experience repairing, diagnosing and…