Design Systems Engineer

Summary

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.

VIAVI Solutions has an exciting opportunity for a Design Support/System Engineer in Morrisville, NC. Join our global Dev Ops and Common Tools Team within R&D, where you'll have direct impact on the development infrastructure supporting VIAVI's Assurance Product portfolio—solutions that ensure telecommunication networks worldwide operate at peak performance.

In this role, you'll architect and manage cutting-edge Dev Sec Ops  tool chains, automate infrastructure workflows, and drive platform innovations that directly enhance developer productivity across our global engineering organization.

• Research and evaluate emerging Dev Ops tools, technologies, and best practices
• Manage R&D tools budget for Software Engineering and Network Engineering groups
• Define and implement comprehensive backup and disaster recovery strategies
• Drive process improvements and automation initiatives to enhance developer workflows
• Manage software licenses and track costs across the tools portfolio

• Administer enterprise Dev Ops toolchain including Jira, Confluence, Bitbucket, Bamboo, Git Lab, Sonar Qube, Tenable.sc, Nessus, JFrog Artifactory/Xray/JAS, Vault, and license servers
• Help drive the administration and adoption of AI-driven automation and intelligent tools
• Maintain system security through SSL/TLS certificate management and timely security patches
• Perform version upgrades, patch management, and OS updates (RHEL/Rocky/Oracle Linux/Ubuntu)
• Configure and maintain NGINX reverse proxy for secure HTTPS access
• Ensure comprehensive backup coverage and validate restore procedures for all critical systems
• Manage and maintain monitoring and observability tools such as Grafana, Prometheus, Graylog, and Node Exporter

• Design and deploy automated OS installation systems via PXE boot
• Manage virtual environments across MS Hyper-V, VMware, Proxmox, and Open Stack platforms
• Monitor system performance, optimize resource allocation, and plan capacity
• Implement and maintain CI/CD pipelines using Atlassian and Git Lab tools
• Configure Linux networking, manage storage systems, and maintain server architecture
• Set up, configure, and maintain lab networking environments using Cisco IOS and Dell OS10 switches (VLANs, trunking, port security, link aggregation, etc.)
• Troubleshoot and resolve connectivity issues across multiple geographical sites, including hands‑on switch configuration and diagnostic

• Provide tier 2/3 support for developer tooling requests and technical issues
• Manage user access provisioning through Active Directory group administration
• Troubleshoot issues efficiently, distinguishing between system problems and user errors
• Create clear documentation and provide training on tooling best practices
• Collate cross-functionally to understand and meet development team needs

• Bachelor's degree in Computer Science, Information Technology, or related field with 5+ years of Dev Ops/Systems Engineering experience
• Ability to work in an ITAR setting is required
• Expert-level Linux system administration (RHEL 7/8/9 or Rocky/Oracle Linux preferred)
• Strong scripting and automation skills (Python and Bash/Shell required; Ansible and Power Shell preferred)
• Hands‑on experience with Atlassian suite (Jira, Confluence,…