Association Membership and Events Coordinator

PTNPA, a successful national trade association with highly engaged members and well-established industry events, is seeking a full-time professional to support member engagement and assist with PTNPA programs and signature events throughout the year. The ideal candidate will be highly organized, proactive, and enthusiastic, with a commitment to excellence, creativity, and continuous improvement.

The ability to manage multiple priorities efficiently in a fast-paced environment is essential. A positive attitude, collaborative spirit, and sense of humor will contribute to both individual success and a strong team dynamic.

• Membership Database Management (AMS). Proactively manage the association database in a timely and accurate manner. Professionally support member requests (both written and verbal), update Member directory listings, distribute invoices, and track payments. Provide recommendations to improve efficiencies, incorporate AI tools, and offer input to enhance database operations.
• Member Communications: Provide clear, timely verbal and written communication with members, including outreach and responses to inquiries. Track member communications and related campaign metrics, and maintain segmented contact lists within the database for committees, media, subcontractors, and key industry stakeholders.
• Events Administration: In collaboration with team members, assist with vendor coordination, website and mobile app updates, sponsor communications, and confidently engage with members to assist with on-site registration at events.
• Financial and Operational Administration: Assist with financial reporting preparation, including compiling organizational transactions, managing receipts, and preparing bank and accounting submissions. Provide support for Board meeting planning and preparation of related materials.
• Team and Committee Support: Serve as the “point of contact” responsible for managing the team calendar and agendas for meetings and retreats. File and track committee meeting minutes and SharePoint channels for all Committees and team functional areas.

• Proven office experience with consistent proficiency in Microsoft Office 365 suite tools.
• Database management (AMS) experience and demonstration of accuracy and platform compliance.
• Proven ability to understand and translate financial information and accurately track revenue and billing.
• Outstanding customer service skills, including clear and respectful verbal and written communications.
• Ability to develop and refine reporting tools (Excel-based dashboard, renewal metrics, etc.) for team and organization.
• Commitment to constant improvement, contributing to shared success, positive disposition, and a productive work environment.