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Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards.

Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit  or join the conversation on Linked In, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Are you passionate about helping clients embrace technology to elevate their business operations and enhance customer satisfaction?

In this role, you’ll work directly with clients to deliver software solutions through implementation projects and ongoing support—driving high customer satisfaction and successful adoption.

As one of the fastest-growing firms in the country, BT offers:

• A clear path for career advancement
• Flexibility in how and where you work
• Meaningful relationships with clients, teammates, and leaders who genuinely care about your growth and development

As a trusted member of the engagement team, you will be expected to:

• Provide prompt, concise, and friendly communications providing high quality service
• Utilize time management skills with ability to manage priorities independently and successfully multi-task across projects, customers, and internal activities
• Advocate for clients, team members, and the product
• Work effectively independently and collaboratively in a team environment

• Monitor and respond to customer technical issues
• Clearly articulate system functionality through written and oral communication methods
• Coordinate internal and client project team meetings
• Schedule & perform year-end upgrades to client environments
• Have the ability to:
  1) speak to basic concepts of debits/credits
  2) easily identify outliers in reviewing financial data
  3) support clients with sub‑ledger reconciliation process
  4) perform gap analysis between system functionality and client requirements including recommendation of alternative applications to achieve similar goals when necessary
  5) conduct training for customer end‑users at all levels of the customers organization and relate system functionality to customer business requirement
• Advanced proficiency with Excel (pivot tables, vlookups, macros, etc.) for efficient data mapping, integration, and migration of customer data
• Utilize and regularly contribute to team knowledge repository for best practices and lessons learned in form of knowledge base article
• Any additional assignments as requested by management

Successful candidates will have:

• A Bachelor's…