Team Member: Vitality Bowls

Team Member:
Vitality Bowls

Job Title: Team Member

Reports To: Owner

Staff Size:

Last Updated: 07/19/2018

Status & Salary: Part-Time, Non-Exempt, Hourly, evenings or weekends or daytimer

PRIMARY FUNCTION

Sells and serves food and drinks to customers in a professional manner.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

• Must demonstrate excellent customer service; be positive, extremely polite, and informative to customers
• Assist and ring up customers, answer phone calls, and take orders over the phone
• Follow all recipes and prepare food in a timely and sanitary manner
• Prep food according to proper procedures as required by the Health Department
• Communicate with other staff to ensure all orders are made correctly and timely
• Deliver orders to customers in a timely manner
• Follow sanitation guidelines
• Keep front lobby and outside area clean
• Continuously and thoroughly clean the kitchen and lobby
• Wash and put away dishes
• Put away deliveries and keep store organized
• Stock and rotate food as required by Health Department codes
• Adhere to store safety procedures
• Practice cost cutting measures
• Pitch in and work as a team
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Communicate with managers about the schedule, informing them at least 3 days prior to taking time away from work
• Perform additional duties as requested by your manager

KNOWLEDGE, SKILLS & ABILITIES

• Have thorough knowledge of all of our food and recipes
• Ability to learn the training material and be able to explain health benefits to customers
• A demonstrated ability to effectively interact with customers, peers and supervisors.
• Ability to exercise good judgment and self-control.
• Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
• Must demonstrate enthusiasm, trustworthiness, personal integrity and honesty.
• Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a fast-paced environment.
• Demonstrated ability to operate safely in the workplace.
• Ability to work autonomously and understand when a superior needs to be involved in decision making.
• Good decision-making skills, with the ability to analyze information, and implement the best solution to solve problems or challenges.
• Self-motivated, with a dedication to keeping up to date technically.

QUALIFICATIONS

• Must follow health, sanitary, and safety requirements as defined by the state of Georgia and Health Department. Meet Food Certification requirements in the state of Georgia.
• Ability to successfully pass a background check and other pre-employment screening.
• Must be able to handle a basic computer, POS system, cash, and credit cards.
• Maintain a clean and work-appropriate personal appearance.
• Come to work with a positive attitude and willing to work well with others.

PHYSICAL REQUIREMENTS include but are not limited to:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for long periods of time, and move quickly throughout the store
• Able to lift & carry items up to 40 lbs.
• Able to hear and speak to customers in person and/or by phone.
• Able to see and read on computer screen and paper.
• Able to use hands and fingers to operate POS system etc.
• Ability to work in a constant state of alertness and safe manner.

WORK ENVIRONMENT

The work environment is indoors with occasional outdoor exposure when working as a vendor at outdoor events.

PERFORMANCE STANDARDS

• The “One Team” Theme
  • Work together as ONE team to deliver a great meal and provide outstanding service.
  • Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
  • Seek opportunities to exceed expectations.
• Show Pride in Your Work
  • Look sharp and be on time for all scheduled shifts and have reliable transportation to our location.
  • Keep the store clean, organized, and looking great with consistency.
  • Operate cash register…