Bartender - River Bar

Basic Job Function: Provide friendly, attentive, and timely service to create an exceptional experience for all of our guests and members. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.

Minimum Requirements:

• Minimum one (1) year; preferred two (2) years experience as a bartender
• Previous beverage service experience in a luxury hotel, resort or fine dining restaurant preferred
• Georgia law requires one to be over the age of 18 to dispense or serve alcoholic beverages
• TIPS (Training for Intervention Procedures) certified preferred
• High School Diploma or equivalent credentials preferred
• Excellent communication skills, both written and verbal
• Understanding of Forbes 5‑Star bar standards preferred
• Knowledge of mixers, liquids, ice cream, alcoholic beverages, blenders, coffee, and espresso machines
• Familiarity with Micros POS (point‑of‑sales) system preferred
• Ability to work simple math calculations
• Must have ability to accurately handle money, make change, process credit card transactions
• Food service experience preferred
• Consistently aspires to fulfill our core company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five‑Star behavior standards with guests, members, and co‑workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast‑paced environment
• Ability to easily adapt to organizational and environmental changes
• If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company dress code policy

Tasks/Responsibilities:

• Maintain a passing score on food and drink menus and beverage testing
• Promptly open and close the bar
• Maintain bar liquor stock at all times
• Accurately order and record all supplies, merchandise, and other items
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves, and storeroom
• Prepare fruits, garnishes, and mixes
• Professionally and accurately mix alcoholic beverages
• Assist service staff with using the proper garnish and glass for each drink
• Set up and tear down all liquor and mixes for beverage functions
• Count and charge all liquor for beverage functions
• Responsible for all liquor at the bar
• Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation
• Oversee beverage service in the Colonial Lounge, Black Banks Terrace, and the Smoking Lounge
• Accountable for guest satisfaction by ensuring Sea Island’s standards are met; address guest concerns in a timely and efficient manner and implement
• Learn the names and personally recognize our regular guests and members
• Record food and drink orders accurately and immediately into the register system using guest/member cards
• Check identification in order to verify age requirements for purchase of alcohol
• Attempt to limit problems and liability related to customers’ excessive drinking by following TIPS training
• Take reservations as necessary
• Assist the kitchen and service staff with sidework and food delivery when needed
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attend all scheduled…