Server, Server​/Wait Staff

A Server Job Description generally outlines the duties of a person who serves food and beverages to customers in a restaurant. This role involves greeting guests, taking orders, delivering food and drinks, ensuring customer satisfaction, and processing payments.

• Taking and delivering orders accurately and efficiently: Servers must accurately record orders, relay them to the kitchen, and ensure that the correct food and beverages are delivered to the table in a timely manner.
• Providing excellent customer service: Servers are responsible for addressing customer needs and concerns, providing menu recommendations, and ensuring that guests have a positive dining experience.
• Processing payments and managing cash transactions: Servers are responsible for accurately processing payments and handling cash transactions, ensuring that all transactions are properly recorded.
• Maintaining a clean and organized dining area: Servers assist with cleaning tables, clearing plates, and maintaining a tidy dining environment, ensuring that the restaurant is presentable for guests.
• Assisting with other restaurant tasks as needed: Servers may be required to assist with tasks such as stocking supplies, setting tables, and handling other duties as assigned by management.
• Greeting guests and ensuring a welcoming environment: Servers are the first point of contact for customers and play a crucial role in creating a positive dining experience. They are responsible for seating guests, presenting menus, and providing a warm and friendly greeting.

• Excellent customer service skills: Servers must be able to interact with customers in a friendly, approachable, and professional manner.
• Strong communication skills: Servers need to be able to communicate clearly and effectively with both customers and kitchen staff.
• Knowledge of the menu and restaurant offerings: Servers should have a good understanding of the menu, including food and beverage options, special offers, and dietary restrictions.
• Ability to handle multiple tasks simultaneously: Servers must be able to manage multiple tables, take orders, deliver food, and handle payments efficiently, especially during busy periods.
• Good time management skills: Servers need to be able to prioritize tasks and manage their time effectively to ensure that all customer needs are met.
• Basic math skills: Servers must be able to calculate bills and process cash transactions accurately.
• Physical stamina: Servers need to be able to stand for extended periods of time and carry trays of food and beverages.
• Cleanliness and sanitation awareness: Servers must adhere to all health and safety regulations and maintain a clean and sanitary work environment.

• Experience in a restaurant setting: While not always required, experience in a restaurant environment can be beneficial.
• Food safety training: Servers may be required to complete food safety training to ensure that food is handled and stored properly.
• Cash register experience: Experience with point-of-sale (POS) systems can be helpful for processing payments efficiently.

By including these elements in a Server Job Description, restaurants can attract qualified candidates who are passionate about providing excellent customer service and creating memorable dining experiences.

Must be 18