IT Service Desk Lead – ITIL & SLAs
Job in
Glynco, Glynn County, Georgia, USA
Listed on 2026-03-01
Listing for:
TekSynap
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, IT Project Manager
Job Description & How to Apply Below
A technology services firm is seeking a Service Desk Lead to oversee operations in Glynco, Georgia. The role involves managing incidents, developing service strategies, and ensuring alignment with ITIL best practices. Candidates should have a Bachelor's degree in IT and at least 10 years of experience in service desk environments. This role is crucial for supporting federal government clients while ensuring high-quality technical support.
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