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Application Support Administrator
Job in
Uvalda, Montgomery County, Georgia, 30473, USA
Listed on 2026-01-12
Listing for:
Marsh & McLennan Companies
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, IT Consultant
Job Description & How to Apply Below
Employer Industry: Insurance and Professional Services
Why consider this job opportunity:- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities
- Flexibility of remote work
- Charitable contribution match programs
- Stock purchase opportunities
- Inclusive and award-winning workplace culture
- Review incoming Help Desk tickets to provide technical support and troubleshooting for applications
- Resolve issues in a timely manner to minimize downtime and ensure optimal performance
- Assist in escalating unresolved issues and provide prompt feedback to internal customers
- Manage user access and permissions, ensuring data security and compliance with company policies
- Collaborate effectively with cross-functional teams
- Must be fluent in French and English
- Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications
- Experience working in a Help Desk environment, such as Service Now
- Excellent attention to detail with proven organizational and time management skills
- Strong communication and interpersonal skills
- Proficient with the Windows Operating Systems and MS Office products
- Some insurance agency experience
- Knowledge of applications such as Concur, Docu Sign, Smartsheet, Applied CSR
24, Applied TAM, Erlon
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