Sr. ServiceNow Developer​/Hybrid​/Atlanta, GA

Sr. Service Now Developer / Hybrid / Atlanta, GA

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kloudhunt LLC, is seeking the following. Apply via Dice today!

Title: GDOT Sr. Service Now Developer

Location: Atlanta, GA (Locals Preferred)

Interview Type: Web Cam Interview Only

Work Arrangement: Hybrid

Client: State Of Georgia

Req : (790215)

Short

Description:

• As a Senior Service Now Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the Service Now platform to enhance IT service management and operational workflows.

As a Senior Service Now Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the Service Now platform to enhance IT service management and operational workflows. Collaborating closely with stakeholders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization’s use of Service Now.

While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.

Local Atlanta Candidates Only

• Design, develop, and implement Service Now solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure Service Now applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the Service Now platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team’s technical growth.
• Stay updated on the latest Service Now features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and actively participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 5+ years of hands‑on experience with Service Now development and administration.
• Proficiency in Service Now APIs, JavaScript, HTML, and CSS.
• Strong understanding of ITSM and ITOM processes, including workflows and automation.
• Proven experience with Service Now modules such as ITSM (IT Service Management), CSM (Customer Service Management also called PSDS), HAM (Hardware Asset Management).
• Familiarity with Agile/Scrum methodologies for project delivery.
• Relevant certifications (e.g., Service Now Certified Application Developer, Implementation Specialist) are highly desirable.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with cross‑functional teams.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Software Development