HR Generalist​/Housing Coordinator

Overview

People & Culture Generalist / Housing Coordinator – we’re looking for a People & Culture Generalist / Housing Coordinator to support our resort team members while overseeing day-to-day employee housing operations. This role blends HR generalist responsibilities with housing coordination to ensure our team members feel welcomed, supported, and set up for success—both at work and at home.

The ideal candidate is organized, people-focused, and able to balance HR sensitivity with the operational needs of our employee housing community. This individual will assist the People & Culture team with recruiting, onboarding, employee engagement, and HR administration while coordinating employee housing operations.

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, and other required certifications.
• Assists with recruiting efforts by reviewing candidates and coordinating with hiring managers and the People & Culture team to identify qualified applicants for open positions.
• Coordinates employee onboarding processes including completion of employment paperwork, policies, and employment eligibility verification (I-9).
• Maintains employee files and assists with HR file management to ensure accurate and compliant record keeping.
• Supports new hire orientation and onboarding activities to ensure a positive and welcoming start for new team members.
• Assists with planning and execution of employee engagement and recognition programs and events.
• Performs routine tasks required to administer and support human resource programs including but not limited to employee relations, recognition, morale initiatives, and training coordination.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to the appropriate People & Culture leadership.
• Maintains compliance with federal, state, and local employment laws and regulations and supports the People & Culture team with HR best practices.

• Coordinates day-to-day operations of employee housing.
• Reviews and processes lease agreements for new tenants and ensures all required documentation is completed.
• Assigns housing units to employees and maintains accurate housing rosters and occupancy lists.
• Coordinates maintenance requests and service calls for housing units with engineering, housekeeping or external vendors.
• Conducts move-in and move-out inspections and ensures proper room turnover between tenants.
• Addresses tenant concerns and housing-related matters in a timely and professional manner.
• Maintains inventory of housing furnishings and equipment and reports any damages or losses.
• Ensures housing policies and community guidelines are followed by residents.
• Works closely with the People & Culture team, Housekeeping and Engineering department to ensure housing units remain safe, clean, and properly maintained.

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Strong organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to manage multiple priorities in a fast-paced hospitality environment.
• Ability to act with integrity, professionalism, and confidentiality.
• Working knowledge of employment-related laws and HR best practices.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Bilingual in English and Spanish preferred, but not required.

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
• At least one year of experience in Human Resources, hospitality operations, or administrative support preferred.
• Experience with employee housing operations or hospitality environments is a plus.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds…