Referral Coordinator​/Medical Assistant

Job Opening

Referral Coordinator / Medical Assistant at Coastal Health Blackshear GA is currently seeking a motivated, detail-oriented, and career-driven individual to join our growing practice. This role is ideal for a Medical Assistant who is experienced in patient care, referral coordination, and insurance verification
, and who enjoys supporting both clinical and administrative functions in a fast-paced medical office.

• Greet, direct, and assist patients and visitors in person and via phone or electronic communication.
• Perform Medical Assistant duties, including assisting providers with patient care and clinical workflows.
• Coordinate inbound and outbound referrals, ensuring timely and accurate processing.
• Serve as a liaison between patients, providers, insurance companies, and specialist offices.
• Schedule patient appointments and referrals based on medical necessity and provider direction.
• Verify insurance eligibility, obtain authorizations, process co-payments, and manage referral inquiries.
• Maintain accurate patient records through electronic and paper systems.
• Support patient flow by coordinating appointments, referrals, and follow-up care.
• Assist with medical records management, filing, and documentation.
• Provide clerical and administrative support and interface with multiple departments as needed.

• Certified or experienced Medical Assistant required.
• Strong experience with referrals, insurance verification, authorizations, and medical office workflows.
• Knowledge of EHR systems and medical documentation.
• Excellent communication, organizational, and multitasking skills.
• Ability to work independently and as part of a team.
• Patient-focused with a professional and compassionate demeanor.
• Minimum 1-3 years experience in a medical office preferred.
• High school diploma or equivalent.
• Customer service skills.
• Oral and written communication skills.
• Knowledge of medical terminology.
• Data entry skills.
• Ability to work in a fast-paced environment.
• Teamwork skills.

• Competitive wages.
• Health, dental, and vision insurance.
• Life insurance.
• Short- and long-term disability.
• 401(k).
• Up to 3 weeks of paid time off.
• 7 paid holidays.
• A supportive environment that encourages career and personal growth, with opportunities for advancement within Coastal Health.