Collector II Job Springfield Georgia USA,Healthcare

Location: Springfield

Description

Are you interested in building a career with other TOP PERFORMERS?

EHS culture encourages and supports individuals in pursuing their career goals and well-being by providing work-life balance, flexible scheduling, career development, and all the benefits and perks you need for yourself and your family.

Benefits:

Retirement plans 403 (b) and 457
Health insurance
Dental Insurance
Vision insurance
Prescription Drug Plan
Hospital Discount
Flexible spending account
Paid time off
Extended Days off (Sick time)
Employee assistance program
Strive
365 Wellness Program
Basic Life insurance (Employer Paid)
Voluntary Life insurance/Accident/Critical Illness
Disability (LTD and STD)
Tuition reimbursement
Legal and d
Discounted Gym membership
Cafeteria Payroll Deduction
Employee Perks Program
Student Loan Relief and Assistance
Employee Rewards and Recognition Program
Bereavement Leave

JOB SUMMARY

Under the general direction of the Accounting Manager, and in accordance with The Joint Commission, federal, state, and local guidelines, organizational and departmental policies and procedures, the Collector II will provide follow-up and collection efforts on self-pay accounts before being placed with outside collection agencies. Employee will communicate with medical staff, other departments, and outside agencies while maintaining confidentiality. Position requires self-motivation, creativity, and capabilities to function in a semi-autonomous role within a fast pace and dynamic environment.

STANDARDS

OF PERFORMANCE

Collect on self-pay and balances after third party payments by telephone and/or letters.

Maintain records and follow up on accounts that have been referred to outside collection agencies, courts, and consumer credit counseling service.

Secure new or proper addresses on mail receipts.

Process accounts as generated by computer system avoiding backlog of accounts not worked.

Provide courteous response to patient contact and answer questions on accounts or collections by patients.

Work with non-sufficient fund return checks, closed accounts, etc. and collect on checks.

Maintain a record of collection efforts and payments made due to these efforts.

In reviewing self-pay accounts, if patient has insurance, Collector II is responsible for inputting the information into the computer and forwarding to the proper biller.

Perform all work with accuracy, efficiency, and quality.

Perform all work and assigned duties promptly.

Act in compliance with established hospital policy and procedure, including code for releasing of information.

Cooperate with personnel in other departments.

Maintain all equipment in proper working order and comply with procedures for reporting repair of equipment.

Assist in the detailed follow-up of medical billing to ensure accuracy and timely resolution of any issues.

Analyze patients' medical benefits comprehensively to provide clear support for their balance inquiries, offering solutions and guidance to help them understand their financial responsibilities.

Maintain a neat, orderly work area.

Perform other duties assigned by the Accounting Manager or designee.

Requirements

Minimum Level of

Education:

Education level equivalent to completion of High School and/or some college preferred.

Formal Training: Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Will have the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Licensure, Certification, Registration: Not Required.

Work Experience: At least six months related experience and/or training.

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