Massage Therapists

Overview

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

• Perform scheduled massages in accordance with policies and procedures and brand standards
• Stock and ensure cleanliness of massage rooms and equipment
• Provide high level of guest service at all times to all guest of the spa
• Comply with attendance rules and be available to work on a regular basis
• Adhere to all company policies and procedures
• Instruct guest on treatment procedure and have them prepare for treatments following Chateau Elan Hotels & Resorts standards
• Verbally review intake questions with guests prior to performing spa services. Be friendly and positive at all times and have the ability to handle self in a professional and respectful manner
• Adhere to the policies and procedures of the Spa Department
• Provide positive service standards to all guests of the Spa including courtesy, sincerity and enthusiasm
• Know, understand and follow the Spa’s draping policy at all times
• Stock and restock massage rooms with necessary supplies
• Properly perform massages and body treatments in a professional and timely manner
• Ability to perform, or willingness to train, on all or majority of relevant services
• Have full knowledge of all products used in treatments
• Recommend retail products, promote other spa services and suggest scheduling future appointments
• Attend continuing education classes and/or shows/seminars to stay updated
• Participate in group demonstrations and meetings as required
• Assist in other spa areas as needed
• Always keep work areas clean; neat and well stocked at all times
• Fill out supply lists in a timely manner
• Maintain a well-groomed appearance and clean neat uniform
• Understand resort safety standards and comply with these rules at all times
• Perform any other job related duties as assigned

• Occasionally lifting up to 50 lbs
• Constantly perform 6-8 hours massage per day
• Frequently perform deep tissue work, involving thumbs, elbows and shoulders
• Constantly carrying, pushing, pulling, kneeling, supporting others’ body weight
• Constantly standing, walking up to several blocks at a time, balancing, climbing stairs, twisting, manual dexterity, wrist motion, bending/stooping, reaching
• Constant planning, hearing, speaking, listening, following directions, attention to/observing /paying attention to details and making decisions

• Ability to stand, bend and perform duties required for specific modalities
• Ability to stand and move throughout spa and continuously perform essential job functions
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences
• Should have knowledge of anatomy and physiology
• Must possess at least 500 hours of hands on massage experience
• Must provide reputable school certification
• Licensing as applicable

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness. For your physical and mental wellness we offer competitive Medical and Dental programs, Vision insurance, Vacation, Sick and Holiday programs, pet insurance, and other plans. Our 401(k) Savings Plan with matching funds, and discounts through our You Decide and Hotel Room Discount programs provide additional incentives.

Specific details and eligibility vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.