Collections Specialist

Our client is looking for a driven, detail-oriented
Collections Specialist to join the accounting team. They are searching for someone with industrial / manufacturing collections experience + high volume.

• Evaluate the creditworthiness of new and existing customers using financial analysis, credit reports, and risk assessment tools.
• Establish and maintain appropriate credit limits and payment terms in accordance with company policies.
• Monitor customer accounts to identify emerging credit risks, trends, or delinquency issues.
• Prepare and present credit risk assessments and account status reports to Finance leadership.

• Monitor aging reports and follow up on overdue balances to ensure timely resolution.
• Initiate and manage collection efforts through professional, effective customer communication.
• Negotiate payment plans and settlements when necessary while protecting the company’s financial position.
• Track and report on collection performance, past-due balances, and cash application trends.

• Investigate and resolve billing discrepancies, short payments, and invoice disputes.
• Collaborate with Sales, Customer Service, and Accounting to resolve issues that impact customer payments.
• Identify root causes of recurring disputes and implement corrective actions to prevent future issues.

• Maintain accurate documentation of all customer communications, agreements, and collection activity.
• Generate regular reports on credit exposure, collections effectiveness, and delinquency trends.
• Implement best practices to reduce bad debt and improve days sales outstanding (DSO).
• Leverage ERP systems, including
  Microsoft Dynamics 365
  , to enhance visibility, reporting, and workflow efficiency.

• Experience in credit, collections, or accounts receivable management within a corporate finance environment.
• Strong working knowledge of
  ERP systems
  , ideally
  Microsoft Dynamics 365
  .
• Ability to analyze financial data and assess customer credit risk.
• Strong communication and negotiation skills with a customer-centric mindset.
• Highly organized with strong attention to detail and follow-through.

Compensation: $60,000 to $85,000 base plus bonus