Manager of Learning & Development

Position Summary

Responsible for managing and executing learning and development programs for adult admissions teams, ensuring consistent delivery of training, skill development, and employee engagement initiatives. Supports the Director of Learning & Development in implementing organizational learning strategies.

• Deliver and facilitate training programs across adult admissions teams, including onboarding, skills development, and refresher courses.
• Coordinate and maintain learning resources, e-learning modules, and classroom-based materials to ensure consistent program delivery.
• Partner with subject matter experts to develop and update training content aligned with operational needs and organizational goals.
• Monitor and report on training participation, completion rates, and immediate learning outcomes.
• Conduct needs assessments in collaboration with team leads to identify skill gaps and operational training requirements.
• Support the rollout of new processes, policies, and systems by providing targeted training and reinforcement tools.
• Assist in the implementation of mentorship, coaching, and peer learning programs under the guidance of the Director.
• Continuously collect feedback from participants to improve training quality, engagement, and relevance.
• Ensure compliance with internal standards, regulatory requirements, and company learning policies.

Bachelor’s degree from a college or university in a related field with a minimum of five years of experience in learning and development, training, or related fields, or equivalent combination of education and experience. 5+ years managing or facilitating operational training programs, both onsite and remotely.

• Great benefits including - Medical, dental, and vision
• Generous PTO and holidays! Including your birthday!