Tax Associate

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At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement and have a long‑term strategy called Block Next, focused on innovation, client experience, and sustainable growth.

• Conduct tax interviews with clients face‑to‑face and through virtual tools—video, phone, chat, email
• Prepare complete and accurate tax returns
• Generate business growth, increase client retention, and offer additional products and services
• Provide clients with IRS support
• Support office priorities through teamwork and collaboration
• Grow your tax expertise

• Bachelor’s degree in accounting or related field
• Previous experience in a customer service or retail environment
• Experience working in a fast‑paced, supportive environment
• Ability to work a minimum of 25‑35 hours weekly during tax season and up to 40 hours during peak weeks

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  (Certification not required but a strong advantage)
• Experience working in a fast‑paced environment
• Comfort working with virtual tools—video, phone, chat
• Ability to effectively communicate in person, via phone, and in writing
• Must meet all other IRS and applicable state requirements
• High school diploma / equivalent or higher

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan

At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and surrounded by colleagues who support each other’s growth.

• Not Applicable

• Full‑time

• Accounting/Auditing and Finance
• Retail

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H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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