Patient Services Coordinator

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At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician‑founded, mission‑driven community dedicated to expanding access to life‑changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers and insurers, ensuring every step of the care journey is seamless, efficient and supportive.

In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving: verifying insurance coverage and securing prior authorisations, coordinating physician referrals and optimising schedules, and helping patients access the care they need—quickly and confidently.

We invest in our team with ongoing training, mentorship and clear paths for advancement. If you’re passionate about helping others and ready to grow in a supportive, forward‑thinking organisation, this is your opportunity.

• Competitive compensation with the ability to earn performance‑based incentives
• Professional development through strategic internal platforms
• Opportunity for career progression with a nationwide physical therapy practice
• Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
• Reimbursement for endurance race entry fees

Lake Georgetown, 4506 Williams Dr, Suite 115, Georgetown, Texas 78633

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for insurance verification and/or benefits management
• Obtain authorisations and prior authorisations
• Process over‑the‑counter collections and reconcile all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians and internal operational departments

• High school diploma or GED required (submission of diploma for the highest level of education obtained will be required).
• 1–2 years of customer service experience (experience with healthcare preferred).

• Full‑time, Monday‑Friday (schedule varies)

• Pay range: $18–$20 per hour
• Any posted pay range considers multiple compensation factors including background, experience and work location while also allowing for salary growth within the position

We are an equal opportunity employer and welcome all qualified candidates to apply.