Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T1982

Overview

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1982)

Starting Hourly Rate / Salario por Hora Inicial: $16.50 USD per hour

Applications: 1 week ago Be among the first 25 applicants

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption and guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you are completing your daily tasks
• When guests need assistance, engage with guests in a welcoming way to help solve their specific needs
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about the tools, products, and services available in the total store and specific to your area to solve issues and improve guest experience
• Thank guests and let them know we’re happy they chose to shop at Target
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy
• Understand and show guests how to use features and offerings within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features
• Handle returns following register prompts; partner with Leaders as needed to solve for the guest per Target’s policies and procedures
• Maintain a clean, clutter-free work area
• Stock supplies during store hours while being available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner; comply with safety policies, report hazards and correct where possible
• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain compliance with applicable laws
• All other duties based on business needs

• You enjoy interacting and helping others — including guests and fellow team members
• You thrive in a fast-moving, highly active and physically demanding role where teamwork, flexibility, and problem solving are key
• You are open to a flexible work schedule with varying hours or shifts (including nights, weekends, holidays and other peak shopping times)

• Effective communication with positive language and attentiveness to guests’ needs
• Welcoming and helpful attitude toward guests and team members
• Attention to detail while prioritizing tasks
• Ability to educate guests about products and services
• Ability to operate handheld scanners and other technology
• Ability to work independently and as part of a team
• Remain focused and composed in a fast-paced environment

• Accurately handle checkout operations and support cash office operations as needed
• Scan, handle and move merchandise safely; lift up to 10 pounds frequently and up to 44 pounds…