Service Leader

Service Leader – Chipotle Mexican Grill

Food served fast does not have to be a typical fast‑food experience. Chipotle is changing the face of fast food, supporting efforts to shift the future of farming and food, and we hope you will join us in making better food accessible to everyone.

The Service Leader maintains a positive customer experience by ensuring safe, high‑quality food is prepared and served and that the restaurant crew is well trained and provides good customer service. The role requires being on the line while clocked in, evaluating other tasks when not busy and assisting teammates.

• Make sure great tasting, high‑quality food is served.
• Help resolve food quality issues.
• Support food safety: hand washing, glove changes, monitoring time and temperature, secondary shelf lives, and ensuring daily food safety checks are followed.
• Resolve customer incidents and work to ensure positive customer experiences.
• Monitor crew breaks, shift changes, shift meetings, and line schedules.
• Develop and cross‑train all front‑of‑house crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with miscellaneous office administration duties such as banking, cash handling policies, and office paperwork.
• Ensure office equipment is in working order and supplies are ordered as needed.

• Understand and articulate Chipotle’s Food with Integrity philosophy.
• Knowledge and experience with cash handling policies and procedures.
• Knowledge of food safety and health‑department matters.
• Familiarity with office paperwork.
• Ability to speak, write, read, and understand the primary language(s) of the work location.
• High school diploma.
• Restaurant experience.

• Tuition assistance (100% coverage for select degrees or up to $5,250/year).
• Free food.
• Medical, dental, and vision insurance.
• Digital Tips.
• Paid time off.
• Holiday closures.
• Competitive compensation.
• Opportunities for advancement (80% of managers started as crew).

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people‑first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world‑class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact A if you need an accommodation due to a disability to complete an application, job interview, and/or otherwise participate in the hiring process. This email does not respond to non‑accommodation related requests.