Scheduler, Healthcare

Centerpoint Health - Georgetown

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do. Centerpoint Health - Georgetown is an acute care hospital with 75 beds offering a broad range of inpatient, outpatient, intensive care, surgical, emergency, and diagnostic services.

From bariatrics to women's services to radiology, we serve our community with a wide range of services.

Georgetown is a small town bursting with charm in the midst of Kentucky Horse Country and is the true birthplace of bourbon. We are proud to be Kentucky's fastest growing city, home to a diverse list of adventures for all including petting a thoroughbred champion, feeling the thunder of a new engine roar to life, and strolling along a bustling Victorian‑era downtown with architectural charm and locally‑owned shops, restaurants, craft breweries, and a bourbon distillery.

• Health (Medical, Dental, Vision) and 401K Benefits for full‑time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Options for accident, critical illness, long‑term, short‑term, and hospital indemnity insurance
• Professional development opportunities
• And much more...

• Schedules patient testing, procedures, and admissions; obtains pre‑certification/authorization numbers and enters them in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

Patient Access Supervisor – Scheduling / Pre Reg

Non‑Exempt

• High School Diploma or GED, Preferred
• Associate's degree, Preferred

• Prior scheduling experience in a healthcare environment, strongly preferred
• Medical Terminology, billing, and/or collection experience, preferred
• Computer experience, required

• Schedules all patients for ancillary, surgical, and medical testing, procedures, and admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre‑certification. Enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling module and admissions module for patients being admitted for services.

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Organizational and time management skills needed.
• Ability to prioritize work based upon patient/department needs.
• Must be able to work in a stressful environment and take appropriate action.
• Handle with Care to be received within 30 days of orientation and kept annually.

Centerpoint Health - Georgetown is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.