Sales Coordinator

Job Description - Sales Coordinator (HOT0C8PG
)

HOT0C8PG

Hilton Geneva Hotel & Conference Centre, route Francois-Peyrot 34, Le Grand Saconnex, Geneva 1218 Switzerland

Seamlessly connected at the crossroads of the world, Hilton Geneva Hotel & Conference Centre is just steps from the airport and from Lake Geneva. A true global hub with a local soul, our hotel combines international energy with authentic Geneva’s vibes.

We offer 486 spacious rooms filled with light, 22 flexible meeting rooms, and over 5,500 m² of conference and event space, making us Switzerland’s largest hotel and a place where ideas and people connect. You will be able to discover OXBO, our new dining concept rooted in local flavors and conviviality, or recharge at the Living Well Health Club featuring Geneva’s largest indoor pool.

At Hilton Geneva, we believe in the power of connection. We are looking for talents ready to share the light and warmth of hospitality, and to build a meaningful career within our international community.

As part of Hilton Geneva’s growth and commitment to excellence, we are looking for a Sales Coordinator to join our Commercial team. This is a great opportunity for an organized, proactive, and detail‑oriented individual to support the Sales department and contribute to the hotel’s commercial success.

The Sales Coordinator implements all sales activities within his / her area of responsibility, under the general guidance and supervision of the Director of Sales and Assistant Director of Sales, in coordination with the Commercial Director. This role plays a key part in ensuring the smooth coordination of sales efforts, effective internal communication, and a high level of service to our clients.

This position comes at an exciting time as we continue to strengthen our commercial team following the major reopening of our hotel after extensive renovations. You will actively support the positioning of our refreshed product in the market and the development of our business across all segments.

• Identify new contacts, generate and develop sales leads, and respond to sales opportunities to maximize revenue.
• Contact potential clients and build strong business relationships through proactive communication.
• Produce accurate and timely reports for the Director of Sales, including reports on appointments, calls made, and business leads.
• Coordinate follow‑up actions between Sales team members and other departments related to sales activities.
• Update and maintain sales systems and databases, including handling and directing sales‑related correspondence.
• Administer and coordinate sales activities, ensuring accuracy and efficiency.
• Ensure sales collaterals and promotional materials are available at all times.
• Support internal communication through departmental briefings, liaison with other departments, and team member relations.
• Issue sales‑related communications and information internally and externally as required.
• Enhance and promote effective responses to customer needs, ensuring a high level of service.
• Maintain strong visibility of the hotel within the local market through telephone calls, written communication, and direct contacts.
• Assist Sales Managers and Sales Executives with hotel inspections for walk‑ins, meeting groups, and contracted clients.
• Perform related duties and support special projects as assigned by the Director of Sales.

• University degree.
• Minimum of 1 year of experience in a similar role within an international hotel chain.
• Excellent command of written and spoken English and French; additional languages are an advantage.
• Strong communication and presentation skills.
• Ability to work under pressure and manage stressful situations during busy periods.
• Team‑oriented mindset with previous hotel experience.
• Good knowledge of the local market and an interest in marketing and sales trend analysis.

• Competitive salary and a comprehensive benefits package.
• Incentive program based on performance.
• Free access to the fitness & wellness centre.
• Unlimited access to thousands of training courses on various platforms such as Linked In Learning.
• Go Hilton program with preferential rates in all hotels in the group.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!