Stage - Expérience Client; F​/H

Responsibilities Customer Relationship Management

• Maintains the quality of the customer database through various tasks
• Supports data analysis and purchasing behavior

• Contributes to the launch and operational monitoring of retail projects
• Analyzes customer satisfaction
• Grooming: manages uniform stock and orders
• Consolidates store requirements, places and monitors various orders with suppliers
• Contributes to information sharing with the Customer Relations Center (store closures and opening hours)

• Contribute to various retail assignments
• Actively support the preparation of in-store initiatives
• Internal meetings: prepare presentation materials, write reports

• Business school student, bachelor's or master's degree level
• Interest in retail and customer experience
• Rigorous, keen eye for detail and analytical skills
• Very good command of IT tools (Excel and PowerPoint essential)
• Initial experience as a business analyst and/or knowledge of CRM tools are real assets
• Good interpersonal skills and strong team spirit
• Fluency in French and English
• An internship agreement is required to complete this 100% internship from june 2026 to januray 2027

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