Store Manager

Overview

WHY WORK AT JOE & THE JUICE
Joe & The Juice is a people centric food and beverage company built around culture, not just juice, coffee, and healthy sandwiches and bowls. When you join Joe & the Juice, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Positive Attitude
• Inclusion
• Social Ties
• Growth

From your first day, you’ll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast paced service, music, people and the idea of turning a job into a lifestyle, Joe can become a place to build skills, friendships and a career that can take you across cities, countries and roles.

Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.

Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.

Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.

Guest

Experience:

Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.

Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.

Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.

Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.

Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.

Key Qualifications

• Minimum 2 years of experience in a similar leadership role
• Experience in being a part of a team of +10 employees
• Excellent interpersonal skills
• Motivated to become a people-centric leader

Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance

Employee Engagement: Employee engagement score, employee turnover, and quick quits

Guest

Experience:

Returning guests, app conversions, complaints, waiting time, product availability, store audits.

Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA

Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.

Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.

Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

By joining Joe & The Juice, you are contributing to a healthier world, one juice…