Corporate Business Innovation Specialist

Your Purpose

MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage.

MSC Cruises – the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027.

• Leverage data insights to propose and validate new ideas that enhance guest experience and operational efficiency.
• Collaborate with business innovation cross-functional teams (PMS-Otalio, Web Check-in, New Buildings & Terminal Operations, MSC for ME) to design and implement innovative solutions.
• Conduct feasibility studies and impact assessments for new initiatives, ensuring alignment with strategic goals.
• Use tools such as Power BI, SQL, and Python to extract, interpret, and visualize data for actionable insights.
• Monitor emerging technologies and trends in business innovation, proposing relevant applications for MSC Cruises.
• Support the development of business cases and presentations for senior stakeholders.
• Act as a bridge between technical teams and the business innovation department, ensuring clear communication and understanding of requirements.
• Analyze business processes and identify opportunities for innovation and optimization across the MSC digital ecosystem.

• Bachelor’s or master’s degree in data Analytics, Information Technology, Engineering, or related field.
• Strong analytical skills with 3 to 5 years of proven experience in data interpretation and business analysis.
• Hands-on experience with Power BI, SQL, and preferably Python for data manipulation and visualization.
• Familiarity with agile methodologies and ability to work in dynamic, fast-paced environments.
• Excellent communication and collaboration skills, with the ability to translate data-driven insights into business recommendations.
• Creative thinker with a proactive approach to problem-solving and innovation.
• Fluent in English; additional European languages are a plus.

• Understanding of customer experience principles and digital ecosystems.
• Ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.
• Strong business acumen and curiosity for emerging technologies (AI, IoT, data-driven personalization).

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.