Maternity Relief Human Resources Officer

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”

The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

This position is in the Human Resources Department for South Cone (Argentina, Brazil, Chile, Uruguay and Paraguay) and Venezuela Delegation, based in Buenos Aires, Argentina or Caracas, Venezuela, supporting remotely to Venezuela or Argentina team and reports directly to the Regional Human Resources Manager.

The Human Resources Officer role is responsible for the delivery of excellent customer service to staff, managers, leaders, potential hires and National Societies under service agreements in the following functional areas: talent acquisition; employee relations and consultations; policy interpretation and application, performance and talent management consultation, training and career path planning. The HR specialist provides and promotes a customer service-oriented culture that values proactivity, continuous improvement, innovation, and high performance.

Talent Acquisition

• Support line managers with registering new positions on HRIS.
• Prepare budgets and salary calculations for new positions.
• Manage the full recruitment cycle (posting vacancies within and outside the organization, shortlisting, administering behavioural and written assignments, schedule and conduct interviews and background checks)
• Prepare employment offers and contracts.
• Conduct new employee enrolments on HRIS and IFRC email Administration.
• Conduct new employee onboarding and in-boarding.

Talent Management

• Work proactively with managers to identify staff performance gaps and relevant development needs and suggest appropriate training and development plans.
• Guide managers and advise staff on professional development and growth opportunities.
• Address compensation and benefits related staff data and queries.
• Prepare budgets and salary calculations for staff growth/position changes.
• Maintain in-depth knowledge of Panama labour laws and all internal HR policies and guidelines related to day-today support to employees.
• Coordinate briefings and debriefings with the hiring unit by facilitating completion of administrative arrival and departure related formalities.
• Conduct employee outplacement for employee separations.
• Follow-up with all transactions assigned, properly informing interested parties of the steps and outcomes of each portion of the process.
• Constantly monitor and review SOPs and procedure guidelines to improve internal processes.
• Monitor and promote the use of training benefits and tools to support staff development.
• Monitor and support employee work life cycles…