File Officer

Position:
Central File Officer

Entity: QNB (Suisse) SA

Direct Supervisor:
Head of Compliance

We are current looking for a Central File Officer to join QNB in Geneva. The Central File Officer will be responsible for the integrity, completeness and regulatory compliance of client documentation within the Bank, supporting a senior member in the team. The role will ensure that all client files meet internal policies and regulatory requirements before account opening and through the client lifecycle.

• Review and validate account opening documentation
• Ensure completeness, accuracy and consistency of KYC and AML documentation
• Verify identification documents, beneficial ownership, source of wealth, etc.
• Ensure proper classification (tax status, FATCA/CRS, AML risk classification)

• Ensure adherence to Swiss regulatory standards and internal policies
• Identify documentation deficiencies and follow-up with Front Office
• Maintain audit-ready files in line with regulatory expectations
• Support internal and external audits at the request of Head of Compliance

• Perform the review in case of change of circumstances
• Monitor documentation expiry (IDs, corporate documents, PoAs, etc.)
• Ensure timely updates of client data

• Act as point of contact for Private Bankers on documentation requirements
• Provide guidance on account opening standards and documentation gaps
• Work hand-on-hand with Compliance colleagues in complex cases

• Maintain accurate client records in Avaloq.
• Ensure proper digital archiving and file organization.
• Contribute to process improvement and documentation standardization initiatives.

• Professional education. Bachelor degree desirable, but not mandatory.
• At least 5 years’ professional experience in a Central File, Compliance Operations or Client Onboarding within a Swiss bank.
• AML certification an advantage.

• Strong knowledge of Swiss AML framework and FINMA regulations.
• Understanding of private banking client structures.
• Familiarity with FATCA/CRS requirements.
• Knowledge and experience in the use of Avaloq required Excellent presentation and interpersonal skills, ability to listen, guide and advise external and also internal partners.
• Strong problem solving and analytical skills with attention to detail.
• Ability to question status-quo and deliver facts-based conclusions.
• Concise, direct communication while under pressure, and active knowledge-sharing.
• Excellent team player with high spirit of motivation and commitment.
• Excellent oral and written communication skills in French and English. Arabic is an asset.
• Good common sense, curious, flexible and highly motivated personality.
• Ability to work autonomously and as a good team player, with a “can do” attitude.

Swiss residence required