Asset Dispatch Operations Engineer

Context & Environment

Total Energies has established its European trading hub in Geneva, bringing together large multidisciplinary teams across trading activities, including Total Energies Trading & Shipping (T&S) and Total Energies Gas & Power (TGP).

TGP is the trading arm of Total Energies for low‑carbon energies, focusing primarily on natural gas, LNG and power
. The business operates in highly dynamic markets shaped by price volatility, supply‑demand imbalances, evolving climate policies, changes in the energy mix and the rapid development of new energy technologies. These trends require continuous adaptation, innovation and operational excellence.

Within this environment, TGP plays a critical role in optimizing the Group’s gas and power portfolios across European and global markets, ensuring competitiveness and supporting Total Energies in its strategic ambition to achieve carbon neutrality by 2050
.

The Asset Dispatch Operations Engineer will operate at the heart of this transformation, contributing to the reliable dispatch and control of a growing portfolio of renewable and flexible assets. The role is central to enabling safe real‑time operations, market compliance and the continued expansion of Total Energies’ power activities.

In this role, you will contribute to the development of a profitable model in power, aiming for net power production of over 100 TWh by 2030, thanks to a competitive portfolio of renewable assets (solar and on‑ and offshore wind) and flexible facilities (CCGTs, energy storage).

This position owns the asset dispatch and control layer, as well as the integration with market operators and TSOs/ISOs, using various Asset Dispatch as core platforms (esp. Aspentech DGM solution).

Beyond providing 24/7 operational support, you will be responsible for the technical correctness, evolution, and long‑term reliability of these Asset Dispatch solutions.

You will be a designated expert on how assets are dispatched and controlled in real time, how market instructions and system operator signals are integrated and executed and on how the Asset Dispatch solutions must be configured to reflect operational and regulatory requirements.

You are expected to actively extend, adapt, and improve the Asset Dispatch solutions as the asset portfolio, market rules, and regulatory landscape evolve.

Finally, to support the continued expansion of the Gas and Power business, and particularly Total Energies transition to Power, you will be expected to contribute to a significant change program currently in‑progress.

You will report to the Team Leader for Asset Control & Management, Gas & Power Trading IT.

• Provide 24/7 on‑call support (weekly rotation) for the Asset Dispatch solutions in use
• Support and troubleshoot Asset Dispatch functional and technical configurations and perform advanced root cause analysis
• Act as primary technical authority during real‑time dispatch incidents
• Troubleshoot all issues impacting generation dispatch, SCADA, AGC behavior, market instructions, TSO communications
• Implement and validate configuration changes when required
• Support ICCP‑based integrations with TSOs for real‑time dispatch, market instructions, schedules and acknowledgments
• Diagnose ICCP issues including model mismatches, data quality flags, timing and synchronization issues, certificate and connectivity problems
• Understand and distinguish market vs real‑time operations
• Troubleshoot industrial protocols used to connect assets in particular DNP3, IEC 104, Modbus and OPC
• Perform packet‑level analysis when required to isolate Asset Dispatch vs non‑Asset Dispatch issues
• Interface with operators & dispatchers, TSO operational contacts, infrastructure and network support service providers, Asset Dispatch vendor 24/7 support
• Lead incident communication, escalation, and resolution according to SLAs

It is also expected that you can identify and clearly demonstrate when an issue lies outside the Asset Dispatch solution (infrastructure, networking, firewalling, OS, VMs, etc.).

• 10+ years of work experience in a power production, utility or trading environment, and preferably with knowledge of the energy markets
• E…