Portugal - Customer Operations/French Market; Accomodation from
Job in
Genf, Geneva, Switzerland
Listed on 2025-11-27
Listing for:
Global People Sphere
Full Time
position Listed on 2025-11-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Location: Genf
We are looking for French‑speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.
PositionOperations Customer Expert
LocationLisbon, Portugal
MarketFrench‑Speaking
Responsibilities- Respond to customer requests via email, chat, contact forms, and calls
- Handle support tickets related to general queries, refunds, or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back‑office tasks that may involve outbound calls
- Conduct outbound calls to promote products, collect feedback, and support customer success
- Maintain accurate records using CRM tools
- Achieve performance goals and respect deadlines
- Provide operational feedback and escalations when needed
Total Gross Cash Compensation: 1,040 € per month
- Base salary
- Monthly holiday & Christmas allowances
- Meal allowance (7 € per working day)
- Apartment benefit‑in‑kind (200 € declared on payslip, tax‑free until 31/12/2026)
- Health insurance from day one
- Potential productivity bonus (performance‑based)
Total Gross Cash Compensation: 1,240 € per month
- Higher base salary (no apartment benefit)
- Monthly holiday & Christmas allowances
- Meal allowance
- Health insurance from day one
- Potential productivity bonus (performance‑based)
- Schedule:
8 hours per day - Training content includes system onboarding, customer management, product training & on‑the‑job practice
- Training allowance: 42.72 € per day
- Payment is made only if training is fully completed
- 40 hours per week + 1 hour lunch break
- 22 vacation days per year
- French holidays apply
- Compensation day for work on a Portuguese public holiday
- Office located near Oriente / Moscavide stations (easy access by metro, bus, train)
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance.
ApplicationWant to apply or learn more? Feel free to message me!
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