Demurrage & Detention Manager

The Manager – Demurrage & Detention plays a pivotal role in overseeing and optimizing MSC’s global D&D revenues, reporting directly to the Chief Logistics Officer (CLO) and leading a team of 4 FTEs.

They will provide strategic insights and actionable recommendations to enhance profitability and equipment operational efficiency.

Key Responsibilities

• Reporting & Analysis
• Report to top management on D&D results, highlighting trends, risks, and opportunities.
• Analyse D&D invoicing trends and propose strategies to improve profitability, running benchmarking exercises and proposing improvements in the tariff structure.
• Simulate the results of changes to D&D tariff structures and present findings to the MSC HQ Liner Department and other key stakeholders.
• Stakeholder Engagement
• Conduct regular meetings with the MSC HQ Liner Department to review trade results, analyse trends, and identify opportunities to enhance revenue collection.
• Maintain ongoing communication with Worldwide Logistics teams to address discrepancies and propose process improvements.
• Collaborate with other internal stakeholders to ensure procedures are optimized and effectively implemented.
• System & Process Improvement
• Maintain direct and continuous contact with IT teams to drive system enhancements, prioritize developments, contribute to the design of new functionalities, and ensure data quality.
• Team Collaboration
• Work closely with HQ and SSC Greece teams to align strategies and share best practices.

Knowledge, Experience, and Skills

• Degree in Finance, Business Management, or a Maritime-related field.
• Strong understanding of shipping operations and container logistics.
• Proficiency in maritime freight tariff calculation and data analysis.
• Familiarity with One Vision Headquarters modules (MSC GVA systems) is a plus.

Experience

• Proven experience in contract analysis and financial reporting.
• Exposure to Electronic Data Interchange (EDI) systems.

Skills & Competencies

• Advanced proficiency in Microsoft Excel and Power BI.
• Strong analytical and strategic thinking capabilities.
• Excellent communication and negotiation skills.
• High attention to detail and accuracy.
• Collaborative mindset with the ability to work cross-functionally.

Major Challenges of the Position

• Knowledge Transfer & Onboarding
  :
  The role requires deep in-house expertise and familiarity with complex internal systems and procedures, making onboarding and knowledge transfer a critical challenge.
• Navigating Conflicts of Interest
  :
  Balancing negotiations with external agencies and internal colleagues may present potential conflicts of interest, requiring diplomacy, transparency, and sound judgment.
• Maintaining Strategic Oversight
  :
  Given the volume and granularity of data, it can be challenging to maintain a strategic, high-level perspective. The role demands the ability to synthesize detailed information without losing sight of broader business objectives.