Receptionist​/Account Administrator; m​/f​/d

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

You are acting as the first point of contact for all staff, contractors and visitors attending the site, projecting a professional and welcoming image of the client and providing a wide range of support services to departments at the post.

• Manage sign‑in process for vendors and visitors with professionalism and hospitality.
• Vendor Management.
• Ensure prompt and appropriate follow‑up action is taken when necessary with regards to messages or enquiries noted.
• Efficiently manage all meeting‑room calendars and incoming booking requests.
• Ensure that rooms are prepared and cleared before and after all meetings.
• Ensure security and confidentiality measures are always adhered to.
• Manage the reception/utilities invoices email inbox, responding to emails accurately and efficiently.
• Provide administration support to the FM team at posts, including booking of SRP appointments, ordering stationery and other administrative functions that arise.
• Process and verify incoming invoices against work orders and receiving documents.
• Reporting and Documentation.

• Previous experience within a customer service environment providing reception services to the highest standard.
• Excellent verbal and written communication skills.
• Excellent spoken English and local language.
• Professionalism and competency when interacting with clients, visitors and answering incoming calls.
• Ability to handle complex instructions.
• Excellent computer skills and the ability to learn new systems and platforms.
• Solid understanding of accounting principles and practices.
• Knowledge of accounts payable processes and best practices.
• Familiarity with payment terms, taxes, and compliance requirements.
• Experience with three‑way matching (purchase order, receipt, invoice).
• Experience managing utility payment processes and tracking.
• Understanding of utility billing cycles and common billing structures.
• Ability to analyze invoices for errors or irregularities.
• Experience building and maintaining vendor relationships.
• Knowledge of vendor master file management.
• Familiarity with payment prioritization strategies.
• Strong analytical skills to identify discrepancies and resolve payment issues.
• Ability to reconcile accounts and resolve inconsistencies.
• Critical thinking skills to identify process improvements.
• Problem‑solving abilities related to payment disputes.
• Ability to explain payment policies to internal and external stakeholders.
• Strong customer service orientation.
• Ability to work collaboratively with cross‑functional teams.
• High level of organization and time management.
• Ability to work under pressure and meet deadlines.
• Detail‑oriented with exceptional accuracy.
• Discretion when handling confidential financial information.
• Adaptability to changing priorities and workflows.
• Self‑motivated with ability to work independently.

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations. Please understand that paper applications cannot be accepted and, due to data protection reasons, will be destroyed.

On‑site – Geneva, CHE

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in…