Store Manager, Retail & Store Manager

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We are looking for full‑time Store Managers who are enthusiastic, energetic, friendly, and hard‑working! The Store Manager is responsible for providing and training staff on exemplary selling and customer service, improving store productivity and profitability, ensuring product recommendations, resolving issues proactively, and serving as a role model of best‑practice retail execution. The overall focus is on sales, service, and relationship‑building. The Store Manager serves in a leadership role within the store, sharing product knowledge, reading communications, and managing tasks assigned by the District Manager, including ensuring that the store operates at all posted hours.

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• Being a highly effective manager, trainer, coach, and motivator who builds a team that thrives, achieves, and connects with customers.
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• Serves as a collaborator, innovator, and team leader. Leads, influences, and develops exceptional relationships with customers, store, corporate, and vendor partners.
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• Takes an authentic approach to connecting and communicating with others.
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• Acts as a highly capable visual merchandiser with a passion for translating the brand in a natural, organic, and local way.
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• Is a tech‑savvy retail leader with strong proficiency in using point‑of‑sale systems, handheld devices, and Windows operating systems.
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• Is highly motivated and thrives in an ambiguous, ever‑changing environment—someone always up for a challenge and inspiring others to learn and think differently.
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• Results‑focused, with a drive to meet and exceed sales goals and identified retail metrics related to customer service, IAT, the Crown Rewards program, payroll, shrink, etc.
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• Able to successfully manage all daily store operations and other opportunities/projects as requested.
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• Passionate about in‑store events and services and able to execute them with the local community as a center point.
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• Upholds all company policies and practices.
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• Performs or completes other duties or special projects as assigned.
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• Minimum of one (1) year of prior retail management experience, including sales, and/or customer service.
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• Must be 18 years of age or older.
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• Must be able to close the store a minimum of one (1) time per week, and also work a minimum of four (4) weekend shifts per month.
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• Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, business meetings, holidays, evenings and weekends.
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• Ability to provide proof of eligibility to work legally in the United States.
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• High school diploma or equivalent.
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• Two (2) or more years of experience in specialty retail management.
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• Strong leadership skills.
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• Strong customer‑focused engagement and consultative selling skills.
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• Ability to communicate effectively with customers and employees. Strong sense of urgency, flexibility and willingness to adapt to change.
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• Ability to give and receive feedback and take action when appropriate.
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• Proficiency and comfort using a computer and other technology.
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• Desire and ability to learn the business.
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• Ability to be accountable for maintaining accurate records and/or deposits of store cash and product assets.
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• Ability to train new store employees and work closely with store management to implement new policies, operational changes, and training initiatives.
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• Must be able to stand/walk, push/pull, lift/carry up to 10 pounds, utilize fine finger movement (e.g., keyboard operation, writing), and assist with products/customers/registers/equipment.
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• Must be able to frequently bend at the waist, climb/work at heights (e.g., step ladders, ladders), kneel and squat, lift and/or carry up to 40 pounds, and reach overhead with arms raised above shoulder height/forward reaching.
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• Must be able to occasionally balance on uneven surfaces/ground, lift and/or carry up to 50 pounds, and drive or travel.
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• Must be able to rarely/infrequently lift…