Philanthropy Database Coordinator

Who We Are:

Are you ready to join a team where your talent creates lasting change? At Northern Illinois Food Bank, every day is an opportunity to make a meaningful difference in the lives of our Neighbors, so that everyone in Northern Illinois has the food they need to thrive! Together we are a dedicated and innovative team committed to ending hunger in Northern Illinois.

We embrace diverse perspectives, collaboration, and continuous learning, we celebrate successes, learn from challenges, and foster a culture of growth, optimism, and teamwork.

Northern Illinois Food Bank will embrace opportunities to stand in solidarity with our community and center the voices of those most impacted by systematic injustices. We affirm our commitment to anti-racism, to gender equity, to allyship, and to fairness as we work towards a hunger-free future and to create a better and more just world.

Northern Illinois Food Bank seeks an extraordinarily motivated candidate to join our team as a Philanthropy Database Coordinator
, supporting the organization’s philanthropic operations through the processing of donations, maintenance of Raiser’s Edge records, and management of data imports, exports, and reporting. Assignments are determined by operational needs and position availability, based on full-time or part-time hours, with additional donor-facing and stewardship responsibilities assigned based on capacity. All Coordinators are expected to demonstrate strong attention to detail, organizational skills, and the ability to manage multiple priorities simultaneously.

Full-Time position is based out of our West Suburban Center (Geneva) location.

• Process daily contributions through online and offline channels, including cash, stocks, and gift-in-kind, ensuring that all constituent information is accurate and consistent.
• Follow NIFB standard operating procedures for gift entry, and update procedures in the NIFB Gift Processing Manual on an as needed basis.
  Import gift and constituent information regularly from online giving platform; the lockbox, our direct mail processing system; and any other imports necessary.
• Prepare daily reports on cash receipts and maintain required digital and paper records.
• Perform gift adjustments and merge or link records as needed.
• Update and utilize Raiser’s Edge queries and reports, as needed.
• Provide excellent and timely customer service for all donor processing and gift-related inquiries, by taking donations over the phone, fielding donor questions via email and phone and investigating and providing responses, making changes to donor records, updating monthly donor information, providing tax statements, or issuing acknowledgments, as assigned based on capacity.
• Prepare and validate data for donor acknowledgments across all giving channels, including event and food or fund drive donors, as assigned based on capacity.
• Act as a resource to the Philanthropy Team for the creation of reports and queries and completion of data import requests.
• Participate in special projects around gift processing or database management, as needed.
• Process employee/matching gifts made via third party platforms.
• Perform other related duties and/or responsibilities as assigned or required.

• Make a Difference: Every Role at Northern Illinois Food Bank directly impacts the lives of those we serve.
• Flexible Work Environment: We Value work-life balance and support flexible work models.
• Comprehensive Benefits: Enjoy medical, dental, vision, retirement plans, paid time off, and more. This starting range for this position is $24.27/hr - $25.79/hr, based on skills and experience.
• Growth Opportunities: Invest in your career with professional development, career mapping, and leadership training.
• Inclusive Culture: Join a diverse, collaborative team that values equity and belonging.

Are you ready to make a difference? Apply online at (Use the "Apply for this Job" box below).. Please submit your resume and a brief cover letter that highlights your passion for our mission and your relevant skills.

Northern Illinois Food…