Missing Coordinator

Salary: £30,276 - £32,613;

Location:

Agile, Gateshead and homeworking;

Hours:

37 per week;

Contract:

Permanent.

Our purpose at Team NP is simple: to keep people safe and to fight crime. We are a disability‑confident, inclusive employer and we promote a culture of respect so everyone can feel seen, heard and valued. You can expect first‑rate support for your health and wellbeing through year‑round events, 24/7 welfare support, and a leading approach to neurodiversity.

Missing from Home Coordinator – You will work in collaboration with partner agencies to provide a liaison function in the care of children and adults, respond to missing people, undertake preventive actions, and carry out safeguarding responsibilities.

• Develop and maintain subject matter expertise to provide advice on missing person issues and liaise with internal teams and external agencies.
• Promote multi‑agency missing person protocols to internal and external partners.
• Collaborate with multi‑agency partners to build strong relationships, address root causes of missing episodes, problem‑solve to reduce repeat cases, and implement safeguarding strategies, recognising links to exploitation and ensuring records and referrals are completed.
• Work with police and national partners to share risk and vulnerability information, support missing person risk assessments, and challenge ineffective practices.
• Analyse repeat missing person reports and collaborate with agencies to recommend interventions, present findings at multi‑agency meetings, and identify opportunities for prevention, safeguarding, and best practice improvement.

• Understanding of confidentiality, Data Protection and Freedom of Information issues.
• Successfully complete and undertake further training to achieve Professional Investigation Programme (PIP) level 1 accreditation.
• Experience of working in a multi‑agency environment.
• Ability to prioritise and manage competing demands, maintain strong organisational skills, and critically analyse data to conduct audits and reviews.
• Guidance to specific activities, commitment to continuous improvement with evidence of impact, and skilled at identifying areas for enhancement within the business.

• 26 days leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays.
• NHS Fleet Solutions Car Lease Scheme.
• Enhanced maternity, shared parental and adoption leave.
• Flexi time allowing you to fit your working hours around your individual needs.
• Flexible working (compressed hours are discussed).
• Fantastic market‑leading public sector pension scheme with up to 16% employer contribution.
• Corporate travel schemes local rail, bus services and metro discounts.
• Access to private healthcare and eye test vouchers.
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets.
• Paid sick leave, trained mental health first aiders on‑site and an employee advice service.
• Access to gyms in some stations.
• Sports & Social Club – join our thriving sports scene and enjoy further exclusive discounts on days out and travel.
• Cycle to work scheme.
• Opportunity to volunteer in the local community.

Our application form will help us understand how your work, education and life experience has prepared you for the role of Missing from Home Coordinator with #TeamNP. The recruitment process will consist of the initial application form followed by a face‑to‑face interview.

This is a permanent role subject to a six‑month probationary period. If you are successful in your application you will have a six‑month probation period with us.