Assistant Store Manager at Paris Dress

Assistant Store Manager at Paris Dress House

Hours per Week: 37 (fully flexible inc. evenings and weekends)

We’re looking for an experienced Assistant Store Manager with exceptionally high standards, outstanding organisation skills, and a genuine passion for customer satisfaction.

Minimum 5 years’ retail or sales experience (management essential).

You must be confident leading people, resolving conflict calmly, and creating a positive, motivated team while delivering an outstanding customer experience.

This is a hands‑on role focused on:

• Driving sales and KPIs
• Delivering above-and-beyond customer service at all times
• Keeping the team happy, supported and performing
• Managing appointments, collections and customer enquiries
• Handling issues professionally and protecting the customer journey
• Maintaining accurate admin (prom registry, payment plans, records)
• Liaising with suppliers and tracking orders
• Keeping the store immaculate and organised
• You’ll be highly organised, emotionally intelligent, calm under pressure and fully flexible for Metrocentre trading hours (including evenings & weekends).
• Customer experience and standards come first.