Retail Sales Advisor

Job Type: Permanent Job Sector:
Sales Region:
North East

Location:

Gateshead Salary

Description:

£12.21 per hour with OTE of £50,000 per year, plus benefits Posted: 16/01/2026 Recruiter: DFS Job /TP/113835/3130

Did you know a DFS sofa is in one-third of Britain’s homes? Since 1969, we’ve been creating and selling sofas that reflect people’s unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner. We’re the UK’s leading sofa retail specialist, but the secret to our success lies with our customers and people at the heart of everything we do.

Our culture is rooted in our core values:
Aim high, Think Customer and Be Real. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve.

• Connecting with customers and creating a warm, welcoming space in store.
• Recommending our amazing products through real, honest conversations, ensuring customers know everything they need about the product and optional extras.
• Taking pride in your space, keeping the store looking great and feeling like a great place to visit.
• Being part of a supportive, fun team that celebrates each other and shares success.

Never worked in sales before? No problem – we’ll give you all the training you need.

• Confidence to chat, curiosity to learn, and the drive to do your best.
• Team player who brings personality, takes pride in doing a great job, and gets a buzz from helping customers feel right at home.

If that sounds like you, we’d love to meet you.

• A phone chat – a quick intro with our Talent Team.
• An in‑store interview – with your future Manager.
• Have a look at ‘Your Pathway to a DFS Career’ on our Careers site for handy details.

• Uncapped commission on sofas, beds, mattresses and extras – the more you sell, the more you earn.
• Monthly bonus rewarding your store’s customer service.
• 30% colleague discount across DFS and Sofology products.
• Generous holiday allowance (plus the option to buy more).
• Enhanced family leave and a paid volunteering day to give back to causes important to you.
• Ongoing training and career development.
• Wellbeing support, including access to health care services, an Employee Assistance Programme, and discounted gym memberships.
• Group pension and Sharesave scheme.
• Life assurance and company sick pay for extra peace of mind.