Technical Manager

Travel:
European travel required (approx. 1 week per month)

We’re looking for a highly skilled Technical Manager to join our technical team and play a pivotal role in supporting Biscuit International’s European factories to successfully supply UK retailers, high street discounters, and brand owners.

Flexibility is essential as occasional out-of-hours work may be required. If you thrive in a fast-paced environment and enjoy building strong relationships across borders, this role is for you.

• Act as the primary technical contact for UK customers and Biscuit International sourcing entities.
• Ensure all manufacturing sites meet UK customer codes of practice and support audits, including action close-outs.
• Develop and implement the BIUK Food Manufacturing Standard, aligning with UK customer requirements.
• Manage third-party auditing teams and support continuous improvement across sourcing sites.
• Provide technical support during UK customer audits and maintain accurate portal information.
• Respond to customer and sourcing entity enquiries promptly (within agreed SLAs).
• Represent Technical at C2L Project Meetings and communicate key updates to the wider team.
• Maintain a single source of information for all cross-sell SKUs and factories.
• Track costs related to audits, portals, SEDEX/SMETA, and travel.

• Degree in Food technology or equivalent
• Food Science related Degree or equivalent
• Minimum 2 years’ experience in Quality / Technical Managerial role in a food manufacturing environment
• Minimum 2 years’ experience in UK Retailer supplier food manufacturing environment
• Thorough understanding of retailer practices and frameworks
• Analytical
• Good communication and organisational skills
• Highly motivated and capable of independent analysis
• Dedicated and tenacious
• High level of resilience
• Deliver accurate and concise reports regarding project(s) status
• Food safety level 3
• Lead Auditor trained
• Possess a good verbal and written communication
• Strong time management and organization skills are essential
• The ability to work in a fast moving rapidly changing business is essential
• Proven track record in managing the delivery of multiple types of projects
• Food safety level 4
• Ability to communicate in Dutch and/or French would be considered an advantage but not essential
• Understanding of SAP

At Biscuit International UK, we pride ourselves on our commitment to quality, innovation, and sustainability. Our team is dedicated to producing high-quality products that meet the evolving needs of our customers. By joining us, you will be part of a dynamic and supportive team that values collaboration and excellence.

In our hiring practices, we are committed to creating an inclusive and diverse workplace. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and success. We adhere to fair hiring practices, ensuring equal opportunities for all candidates, regardless of their background.