Team Manager

Team Manager

Go back Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust.

Full Time Team Manager position within the Adult Autism Diagnostic service based at Keegan Court, Grass banks, Gateshead.

The service is a Trust wide service covering Northumberland, North Tyneside, Newcastle/Gateshead, Sunderland and south of Tyne.

Normal working hours would ordinarily be across Monday to Friday (9-5pm) should condensed hours.

Key aspects of the role include monitoring the performance and quality of the service the team delivers. Alongside clinical leadership and effective day-to-day management of the team, commitment to promoting recovery, maximising independence, and fulfilling wider management responsibilities as required by the organisation.

• Provide day‑to‑day management of the team, hold excellent communication skills and ability to form positive working relationships with Systems Partners.
• Support with recruitment, retention and induction of staff.
• Conduct clinical and managerial supervision, appraisals and oversight of individual development.
• Manage performance and absence/staff wellbeing.
• Ensure statutory and mandatory training is completed.
• Support implementation and development of patient and carer experience.
• Oversee informal and standard complaints processes.
• Engage within interface meetings.
• Deal with grievance and disciplinary cases.
• Motivate, engage and develop the team within a multi‑disciplinary environment.
• Lead and coordinate team communication, including holding regular team meetings, consulting on service changes (which may be contentious) and acting as a conduit of information.
• Support the team following serious incidents with debriefs, local and after‑action review processes and serious incident panels.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.

There are opportunities for further professional development within the scope of the successful candidate's experience and development needs, alongside service need.

Flexibility with working hours may be available while working with the demands of the service and this can be discussed informally with Paul Wilson, Clinical Manager.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re‑Deployment careers hub will receive prior consideration.

Please find attached job description for full details.

Advertising date: 19th January 2026

Closing date: 2nd February 2026

We welcome your application.

• First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. OT, Clinical Psychologist, other.

• Experience of coordinating and managing staff resources.
• Experience of working within a multi‑disciplinary team using a community based approach.
• Experience of providing community based mental health services.
• Experience of leading teams and taking on a leadership role in project management.
• Commitment to partnership working both multi‑agency and multi‑disciplinary.
• Coordinating and supporting staff in the day‑to‑day provision of clinical services.
• Awareness of human resource issues and budget management; undertaking joint development reviews.
• Awareness of autism spectrum disorder.

• Demonstrate leadership skills/delegation. Excellent communication and interpersonal skills including negotiation and conflict management.
• Knowledge of RiO data systems and IT skills.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust