Retail Supervisor

Unit 2, Neilson Road, Gateshead, NE10 0EF

Upto £13.64 per hour
Permanent Part Time (30 hours) – Permanent

Opening hours:
Monday – Friday (7am to 8pm);
Saturday (7am to 6pm);
Sunday (9am to 4pm).

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store Standards – you’ll make sure everything runs smoothly from cash reconciliations to customer queries, audit compliance and stock management.
• Part of the Team – you’ll join a team who take pride in their store, working together and having lots of fun along the way.
• An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
• Great at giving amazing customer service and able to translate that into sales.
• Inquisitive, ever‑questioning and ever‑improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard.

• Experience supervising or managing a small team in a retail environment.
• Excellent customer service skills with a track record of driving sales.
• Strong organizational and communication abilities.
• Positive attitude and commitment to continuous improvement.

• Competitive salary.
• 28 days annual leave (including Bank Holidays) growing to a maximum of 33 days with length of service.
• Award‑winning pension scheme – up to 14% Kingfisher contribution.
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• Excellent training and ongoing development opportunities.

• First Steps to Management – 16‑week programme for Service Assistants into management.
• Power Up to Trade+ – 12‑15‑month programme leading to a Trade+ Sales Supervisor role.
• Trade Up to Branch Manager – 15‑month programme culminating in a Level 4 Retail Manager Apprenticeship.
• Learning for Life – wide life‑skills learning accessible to all staff.

Apply now! Upload your CV and complete your application. If you’re applying for a Service Assistant, a Situational Judgement Test must also be completed.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at