Business Support and Administration Apprentice

Thrift Energy is a well‑established and growing renewable energy and retrofit business based in Team Valley, Gateshead. The company delivers energy‑saving and low‑carbon solutions including surveys, renewable installations, insulation, heating systems and grant‑funded retrofit programmes for domestic and commercial customers.

With a strong order book and increasing customer demand, Thrift Energy is committed to developing its people and investing in the next generation of renewable energy professionals.

This is a long‑term career opportunity, not just an apprenticeship.

Successful candidates will follow a structured 2‑stage apprenticeship pathway.

Full‑time permanent contract offered on successful completion of the apprenticeship (subject to performance).

• Supporting customer enquiries and survey bookings
• Diary management and planning for survey and installation teams
• Document control and maintaining accurate digital filing systems
• Preparing reports, spreadsheets and internal documents
• Assisting with internal systems, processes and workflows
• Supporting quality, compliance and improvement activities
• Working closely with different departments to understand the full business operation
• Shadowing experienced staff to gain end‑to‑end business knowledge

The apprentice will receive training from a workplace mentor and a vocationally competent assessor towards the Business Administrator Level 3 Apprenticeship Standard.

In addition, they will complete Functional Skills level 2 in maths and English as part of the apprenticeship, unless evidence of exemption can be provided.

Monday - Thursday, 9.00am - 5.00pm. Friday, 8am - 4.00pm.