Relief Shelter Operator

Hope United Survivor Network is a community collaborative working in one location to provide survivors of domestic violence, human trafficking, sexual assault, elder abuse and childhood sexual trauma a safe and secure place to receive the help they need.

An hourly salary range of $16.87 to $19.61 is anticipated for this position.

The duties listed below are not all of the duties that may be assigned but are those that are considered essential for an employee to perform.

• Oversees and manages the Shelter residence operation after hours and on weekends. This includes daily inspection of the Shelter, ensuring proper cleanliness of common areas, cleaning rooms, reinforcing house rules, overseeing daily chores assigned to residents, restocking essential items, and completing documentation.
• Oversees a safe, non-judgmental, and empowering environment for victims of domestic violence utilizing the crisis line and residential shelter services by exhibiting sensitivity and concern while interacting with survivors. Provides safety planning and referral as needed. Determines eligibility, documents all crisis calls thoroughly, and documents any incidents.
• Provides daily direct services to shelter residents, including intake of new residents, discharge of exiting residents, conflict resolution, and assistance with daily living tasks. Direct services of the shelter include preparing meals, accepting donations, and security monitoring. Can provide shift coverage for other operators as needed.
• Performs routine administrative and maintenance tasks daily, weekly, and monthly. Attends training and team meetings as requested.

• High School Diploma or GED
• Experience working with families, women, and children preferred

Applicants selected must undergo and pass a drug screening test prior to employment.

In compliance with G.S. 153A-94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S. 143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties.