Director TIS Business Engagement Operations and Technical Services
Listed on 2026-01-12
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IT/Tech
Posting End Date
January 22, 2026
Employee TypeRegular-Full time
Union/NonThis is a non-union position
Director TIS Business Engagement Operations and Technical ServicesReporting to the Vice President of GDS - Power & Business Applications Operations, the Director of TIS Enablement Operations and Technical Services is responsible for leading the strategic technology roadmap and driving transformation across all LDCs within the GDS footprint.
This role oversees the enablement of core operational technologies including geospatial systems, work management, damage prevention, asset and outage management, field mobility, and digital/AI solutions—ensuring alignment with business priorities, regulatory frameworks, and cost optimization goals.
If you’re looking for a meaningful career and are passionate about making a difference, come join us today! We’d love to hear from you!
What You Will DoCultivate strong relationships with key business stakeholders across the Utilities organization, ensuring continuous engagement, alignment on priorities, and proactive communication to support strategic outcomes.
Develop and maintain a multi‑year technology capabilities roadmap in partnership with business team members, ensuring continuous alignment with business objectives.
Accountable for the technology enablement of critical GDS strategies including work management, Records Management and GIS Upgrades.
Identify and implement opportunities to reduce IT service delivery costs through application rationalization, system transformation, and operational spend reduction—ensuring program timing and service dates align with regulatory frameworks.
Maintain deep understanding of technologies relevant to Operations and Engineering—including large‑scale business systems, core infrastructure, and emerging digital and AI enablers—to provide strategic guidance and ensure fit‑for‑purpose solutions.
Collaborate with senior leadership to shape long‑range plans, capital budgets, and resource allocations that support strategic technology initiatives across the Utilities business.
Accountable for forecast management and accuracy of the given portfolio capital forecast.
Lead the execution, sustainment, and adoption of complex programs and projects that deliver on business priorities, ensuring measurable value realization.
- University degree in a related field, Computer Engineering, MBA or equivalent.
- 15 years of experience in IT leadership in large international/multinational companies delivering transformation change programs managing a multi‑million dollar portfolio of projects.
- Experience building organizational capabilities in business relationship management and engagement.
- Experience developing strategic roadmaps aligned to business objectives and delivering them.
- Strong relationship management and consensus building skills.
- Solid business acumen and ability to quickly adapt and learn new business industry models.
- Strong financial acumen and experience developing and managing capital and expense budgets within IT.
- Strategic thinking, innovation, IT strategy development and execution, complex decision‑making in a complex organization.
- Experience developing business value cases through enabling technology.
- Office environment with travel requirements.
- Work in a physical team environment with staff in multiple locations.
Grasping, kneeling, light—moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement, and the ability to work in tight spaces.
Mental Requirements (Both Field & Office) include but are not limited toAbility to understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short‑term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand…
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