Supervisor, Production

Job Description

HWI has a fantastic opportunity to join our Production Team as a Supervisor, Production.

At HWI our supervisors are an integral part of our operations success. This role will lead the department installers in our efforts to make quality product in a safe manner while exceeding the quality and deliver standards expected by our customers. Communication and leadership skills are key as this role interfaces with a wide variety of leaders and team members across the plant to achieve our collective goals.

• Leading and organizing shift activities to maximize productivity of the line including incorporating key communication meetings, preventative maintenance, training, and feedback to the team. Managing all aspects of their team including scheduling, performance management, communication, coaching and feedback as required.
• Audits and observes to ensure our product meets or exceeds quality standards. Owns Quality Control compliance for their assigned working area.
• Analyzing equipment operations, performance, and problems and secures resources to ensure issues are resolved quickly and properly. Partnering with maintenance to solve equipment changes and problems.
• Calculating and reporting of production key performance indicators and deliverables for their team. Actively participates in report out and production meetings.
• Actively demonstrating and promoting safety and a safe work environment and holds their team accountable to drive a best in industry safety culture.
• Must be able to professionally interact with customers on a daily basis and provide responsive answers.

• Requires a high school diploma B.S. Degree in Operations, Business, Supply Chain preferred
• Requires computer operation skills including MSOffice and Oracle ERP accounting system
• Strong interpersonal and communications skills and the ability to work effectively in a team environment
• Experience in working towards Lean production
• Previous experience in a refractory operation or similar manufacturing environment preferred
• Requires knowledge of hydraulic equipment.

• Physical Activity:
  Requires more than 2/3 of time standing, sitting, talking and hearing and using hands/fingers to handle and/or feel; and less than 1/3 of time walking.
• Lifting:
  Requires lifting up to 50 pounds less than 1/3 of time.
• Vision:
  Requires accurate close, distant, color, and peripheral vision, depth perception and the ability to focus.
• Environment:
  Requires more than 2/3 of time in a factory setting.
• Noise:
  Requires working in factory conditions.

HWI, a member of Calderys

HWI is the largest supplier of refractory products and services in the United States.

With manufacturing sites and distribution centers across the Americas, as well as the major refractory industry research facility in North America, HWI serves virtually every major industry that requires refractory solutions to enhance production and protect assets. HWI is consistently recognized for its talented experts, industry firsts, and intensely driven excellence. We’re actively expanding our team of dedicated, enthusiastic people — particularly in research and development, engineering and manufacturing, product management, and sales.

As a dynamic, growing global refractory leader, we offer competitive compensation, benefits packages, and wellness programs. As an Equal Opportunity Employer, we are committed to a diverse workforce. For more information, visit