Internet Used Firearms Specialist - Part time

Position Summary

The Retail Internet Used Firearms Specialist position is responsible for creating accurate descriptions and capturing high‑quality images of store selection of used firearms. This role uploads the used firearm selection descriptions and photographs for the used firearm online website. They maintain a high‑quality website with accurate, up‑to‑date inventories. The position assists in making used firearm sales through customer interaction via e‑mail, mail, telephone and personal contact.

• Creates and uploads accurate descriptions and captures high‑quality images of store selection of used firearms. Maintains a high‑quality website with accurate, up‑to‑date inventories. Adds and deletes specific firearms as they are acquired, disposed, and transferred to keep the used firearm online inventory current and meet company expectations for percentage of guns maintained on company site per company direction.
• Evaluates and purchases used firearms, acquires used firearms into the bound book, and ensures proper payment to the customer.
• Initiates 4473 forms with customers and conducts the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
• Assists in making used firearm sales through customer interaction via e‑mail, mail, telephone and personal contact. Provides legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions. Processes firearms transactions efficiently in accordance with all internal policies, procedures, and applicable law.
• Produces monthly sales audit reports for used firearms online activities.
• Acquires all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies. Completes ATF required forms, applicable state forms necessary for background checks, certifies and screens all potential firearm transfers for legality of the sale, complies with waiting periods or other possible state requirements, and prevents straw purchases.
• Assists with the acquisition and receipt of firearms in accordance with company policy and applicable regulations, completes all company forms correctly, helps perform firearms audits, mounts optics to firearms, safely checks/clears firearms received by customers or via shipment, and prepares firearms for retail sale.
• Evaluates and appraises used firearms utilizing past experience of historical firearms knowledge and resources.
• Responds to and handles customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
• Ensures visual standards are met by upkeeping and maintenance, including restocking, remerchandising, cleaning fixtures, and general care and housekeeping. Maintains standards within the department and back room, attention to proper facing of firearms tags, and performing opening and closing duties.
• Participates in ongoing training including, but not limited to, firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills/techniques.

• Minimum Degree
  
  Required:
  
  High school diploma or equivalent experience.
• 0‑2 years experience.
• Must be 21 years of age.

• Ability to safely handle firearms and adhere to all company, state, and federal firearms regulations.
• Ability to provide legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions.
• Ability to operate camera and computer to upload photos and maintain descriptions.
• Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms.

• Constantly remain in a stationary position, often standing and/or sitting for prolonged periods.
• Constantly communicate with others to exchange information.
• Constantly repeat motions that may include the wrists, hands, and/or fingers.
• Occasionally operate machinery and/or power tools.
• Occasionally ascend or descend ladders, stairs, ramps,…